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Napleton Kia of Fishers
Fishers, IN
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 418 reviews
August 20, 2022
great experience thanks to Carlos and Thaer for a great experience buying my dream car. experience buying my dream car. More
by cromerov10
Employees Worked With
August 20, 2022
I had the pleasure of working with Delwin and George. I appreciate that they were very straightforward with me, and that transparency is greatly appreciated. I appreciate that they were very straightforward with me, and that transparency is greatly appreciated. More
by ClydeHaynie
Employees Worked With
Delwin Brookins
July 22, 2022
I visited the dealership yesterday. I had a great experience there. The staff was very professional and helpful, especially James. I would recommend it. I had a great experience there. The staff was very professional and helpful, especially James. I would recommend it. More
by jameshalaweh
July 22, 2022
Came in with the intention of purchasing my first ever financed vehicle, Juan and chad made my dream come true and put me into my new 2018 Kia Stinger! Gave me low payments and a unbelievably low rate wit financed vehicle, Juan and chad made my dream come true and put me into my new 2018 Kia Stinger! Gave me low payments and a unbelievably low rate with NO CREDIT! More
by LRod317
Employees Worked With
Juan And Chad
July 21, 2022
Have purchased 2 cars here and countless service visits. Always a great experience. They are friendly and genuinely seem to care about the customer. Always a great experience. They are friendly and genuinely seem to care about the customer. More
by Fritz McCorkle
Employees Worked With
Anthony Pappas, Mitch
