Napleton Hyundai of Carmel
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 293 reviews
Some time ago I had my car serviced at this dealership. My advisor Kevin took a grat care of both, my car and me. He even performed an extra task that I forgot to mention. He is absolutely awesome and prof My advisor Kevin took a grat care of both, my car and me. He even performed an extra task that I forgot to mention. He is absolutely awesome and professional. He is definitely the guy who makes me want to bring all my cars to this dealership for any services. Thank you, Kevin More
I cannot say enough about Kevin Littlejohn. He was incredibly professional, timely and most importantly, KIND! He never made me feel silly for the questions I asked but was forthright and earne He was incredibly professional, timely and most importantly, KIND! He never made me feel silly for the questions I asked but was forthright and earnest when dealing with a major issue on my vehicle. By far the best service manager I’ve dealt with. More
We appreciated our experience buying a Palisade from Kogan Hill.Kogan was very patient with us as he explained the impressive technology in the Palisade, and he didn’t rush us through the process. We we Kogan Hill.Kogan was very patient with us as he explained the impressive technology in the Palisade, and he didn’t rush us through the process. We were fortunate to have such a conscientious salesperson to help us with our purchase. More
Excellent customer service. Very knowledgeable on vehicles. Friendly and helpful. Highly addictive and commend this company. Very knowledgeable on vehicles. Friendly and helpful. Highly addictive and commend this company. More
Friendliest and most trustworthy staff and guaranteed a quality purchase to fit exactly what you’re looking for quality purchase to fit exactly what you’re looking for More
These salespeople are stalkers! We expressed interest in one car, then realized that it was a bad year for that model and texted them back to tell them we were no longer interested We expressed interest in one car, then realized that it was a bad year for that model and texted them back to tell them we were no longer interested. Over a week later, they keep calling and texting us. It is completely obnoxious! More
Totaled my car and had to come back and get a new one. I got my 2nd brand new car 2022 Hyundai Sonata from Crissy and the experience was just as good as the last one. Forever a loyal customer to this deal I got my 2nd brand new car 2022 Hyundai Sonata from Crissy and the experience was just as good as the last one. Forever a loyal customer to this dealership More
Ordered a car and when I called to inquire for status updates no one was ever available to talk, and no one would ever call me back. Day after day after day of repeated calls and repeated promises of a updates no one was ever available to talk, and no one would ever call me back. Day after day after day of repeated calls and repeated promises of a call back and never a response. Months later, my exact vehicle was inbound and the dealer finally contacted me (first time mind you after months of trying to get in touch with them) to offer me the car, but wouldn't give it to me at the agreed upon price per my order paperwork signed by the sales manager, and instead insisted on a large market adjustment. Ridiculous. I'm not one to write reviews, and a lot of the times when I see reviews like this claiming absurd business practices I think the people writing them are probably a bit crazy, but here I am.. More
Tried to sell me at least $2,000 above MSRP for a new car due to the “market”. I was able to get them to meet me below MSRP after 3 hours of negotiation. due to the “market”. I was able to get them to meet me below MSRP after 3 hours of negotiation. More