Napleton Honda of Morton Grove

Thank you Harris for a nice experience of buying new car! He was knowledgeable, unswear all my questions, helped me navigate between my choices. He was super polite, never pushy! Pleased to do busin car! He was knowledgeable, unswear all my questions, helped me navigate between my choices. He was super polite, never pushy! Pleased to do business with him. More

Thank you Ryan Hinson, for all the help on my purchase, you were awesome.!!! I'll be sending people your way. Now I'll be enjoying my HRV!!!;) you were awesome.!!! I'll be sending people your way. Now I'll be enjoying my HRV!!!;) More

My girlfriend and I just bought a certified honda CRV. Excellent vehicle, we love everything about it. It was the only dealership that didn't charge us extra for the honda certification. There was a very Excellent vehicle, we love everything about it. It was the only dealership that didn't charge us extra for the honda certification. There was a very nice porter that helped transfer all of our belongings. Very helpful staff and excellent customer service. More

on it. My old car just had power windows. I always used Castle Honda for service and really liked them. While its and older building the people really take good care of me. I shopped all over when I used Castle Honda for service and really liked them. While its and older building the people really take good care of me. I shopped all over when I was ready to buy a used car and found that Castle Honda was one of the only dealerships that did not charge extra for the Honda Certification. I was nice not to feel that I did not get a lowball price to get me in then a bunch of BS fees added on. All in all older building great service from all. I gave 4 stars just because the build was older. More

They sell used cars that are faulty and broke down. They promise to fix it after you purchase. Once the payment is exchanged they will forget about it and lie and say car comes as is. Worst dealership of H promise to fix it after you purchase. Once the payment is exchanged they will forget about it and lie and say car comes as is. Worst dealership of Honda in Illinois. The general manager himself has attitude problems. More

Never buy your car here. All they want is your money. Once you sign the purchase papers, you are on your own. I wouldn't take my car here for a free car wash. That's how All they want is your money. Once you sign the purchase papers, you are on your own. I wouldn't take my car here for a free car wash. That's how horrible they are. Skip their bad attitude and go some where they appreciate your business. More

If they are a true professional car dealer salesman should have disclosed or find out first that the new car they are selling has a recall fix..yes we know thats normal but at least before you let cust should have disclosed or find out first that the new car they are selling has a recall fix..yes we know thats normal but at least before you let customer sign the deal find out first if there is a car fix needed and let the buyer knows and not the following day asking us to return for a recall fix just because they have sold the car already.. what if we have driven for a long drive and something happen..but sadly the manager just shove it and said dont worry nothing will happen to your car its new..how the xxxx will he know nothing will happen if accident happens why is he psychic...and when we want to back out he is telling us the title is fix already we cannot backout really.. bullxxxxing us not even 3 days sold to us but not disclosing the recall after 2 days..great never trust this guys if all they care is car sales More

They try to get more money out of you. I go in for a simple oil change for a car that is fairly new, and they always find away to get more out of you. Your bill will be very expensive. This kind of tact simple oil change for a car that is fairly new, and they always find away to get more out of you. Your bill will be very expensive. This kind of tactful practice, just chases your customers away, and they go to other Honda dealerships. More

Car died after less than 18 hours after purchase I bought a used car here and it dies less than 18 hours after purchase. While the car was at the side of the road waiting for a tow truck, someone app I bought a used car here and it dies less than 18 hours after purchase. While the car was at the side of the road waiting for a tow truck, someone approached us. He said that he worked at Castle Honda and could not believe we were sold the car. He suggested that we trade it in asap. When I spoke to the manager about the problem, he said that we signed a "buyer beware" form and they were not at fault. More

Unreliable recommendations I, too, do not feel that I can trust the recommendations for "required" service any more. They have resulted in huge bills. I was recently told by H I, too, do not feel that I can trust the recommendations for "required" service any more. They have resulted in huge bills. I was recently told by Honda Customer Relations (headquarters) that the Maintenance Minder should alert me to required service needed and because of my low mileage , the services I was charged for were probably a case of "upselling". I feel very much taken advantage of. More