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Napleton Honda of Morton Grove

Morton Grove, IL

2.8
256 Reviews

6900 W Dempster St

Morton Grove, IL

60053

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Showing 256 reviews

January 13, 2021

I have a 2019 Honda CRV. I went to Castle Honda few times for services. Meet Lukas Sok at service department, and I was very impressed by his service. Lukasz is the most friendly person whom I ever met in au More

by ericnmu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukasz Sok
January 05, 2021

Thank you Harris for a nice experience of buying new car! He was knowledgeable, unswear all my questions, helped me navigate between my choices. He was super polite, never pushy! Pleased to do busin More

by Halka7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harris Fazal
November 28, 2020

Thank you Ryan Hinson, for all the help on my purchase, you were awesome.!!! I'll be sending people your way. Now I'll be enjoying my HRV!!!;) More

by Evelia6415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hinson
October 03, 2020

My girlfriend and I just bought a certified honda CRV. Excellent vehicle, we love everything about it. It was the only dealership that didn't charge us extra for the honda certification. There was a very More

by DominicRogers277
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mazen
September 17, 2020

on it. My old car just had power windows. I always used Castle Honda for service and really liked them. While its and older building the people really take good care of me. I shopped all over when I More

by Dom Sarante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Used car sales team and Service Not sure the Mech name
September 03, 2020

They sell used cars that are faulty and broke down. They promise to fix it after you purchase. Once the payment is exchanged they will forget about it and lie and say car comes as is. Worst dealership of H More

by xmen3k3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis
June 20, 2020

Never buy your car here. All they want is your money. Once you sign the purchase papers, you are on your own. I wouldn't take my car here for a free car wash. That's how More

by gs1340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager, assistant manager
June 08, 2020

If they are a true professional car dealer salesman should have disclosed or find out first that the new car they are selling has a recall fix..yes we know thats normal but at least before you let cust More

by Buyer
Recommend Dealer
No
Employees Worked With
Store manager
April 11, 2020

They try to get more money out of you. I go in for a simple oil change for a car that is fairly new, and they always find away to get more out of you. Your bill will be very expensive. This kind of tact More

by Weathered
Recommend Dealer
No
Employees Worked With
Several
January 31, 2020

Car died after less than 18 hours after purchase I bought a used car here and it dies less than 18 hours after purchase. While the car was at the side of the road waiting for a tow truck, someone app More

by Theresa K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Mustafa
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