
Napleton Honda of Morton Grove
Morton Grove, IL
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Hooray for Castle Honda! I just purchased my first Honda vehicle, and I could not be happier. My salesman was Tom Koss and he is a gem. On my second trip back to Castle to take another look at the car I vehicle, and I could not be happier. My salesman was Tom Koss and he is a gem. On my second trip back to Castle to take another look at the car I wanted, Tom remembered me, by name, and also everyone in my family. No pressure from him; just a thoughtful friendly person. Tom did all he could to make sure that my new vehicle has everything on it that I could possibly want or need. Harris was kind enough to take the time to explain some of the vehicle's technology to me. And Vadim efficiently installed a feature that I wanted which did not come as standard equipment. My Castle experience was a pleasant one. I would definintely recommend Castle to my friends, family and everyone. Just ask for Tom, and you won't be disappointed. Thanks to Tom, Harris and Vadim for being so helpful. Chick Parilla.... More
I purchased new car from them. Everybody were pleasent. The finance guy was also nice. Espessially Harris was very helpful. Nora did also help me to find good car for me. I always recommend them. The finance guy was also nice. Espessially Harris was very helpful. Nora did also help me to find good car for me. I always recommend them. More
I have been a customer with Castle Honda since 2006. Nora is very friendly and helpful in trying to get the right vehicle for you that has all the things you want. The process of getting a new vehicle is fas is very friendly and helpful in trying to get the right vehicle for you that has all the things you want. The process of getting a new vehicle is fast. Nora and Bill from finance do a great job of speeding up the process. My wife and I are very satisfied with this dealership. More
Already had leased a vehicle through PJ and it was time to do so again. I would highly recommend using PJ as your guide for purchasing or leasing a new or used vehicle. He makes the transaction seamless to do so again. I would highly recommend using PJ as your guide for purchasing or leasing a new or used vehicle. He makes the transaction seamless and easy. Bill Jew in finance helped the process go smoothly as well. I highly recommend using Castle Honda. More
I had a very good experience at Castle Honda in Morton Grove. Harris was a very friendly and no nonsense salesperson. When we were ready he had a car for us to test drive. He was helpful with the paperwor Grove. Harris was a very friendly and no nonsense salesperson. When we were ready he had a car for us to test drive. He was helpful with the paperwork as was Mark in financing. Nora the manager was also great to work with. I would recommend them to anyone! More
i went to the place and all staff is verry helpfull specially harris take good care of me and manager nora and finnace manager also. they were verry friendly i go in dealership to see the car and i fe specially harris take good care of me and manager nora and finnace manager also. they were verry friendly i go in dealership to see the car and i feel so good and i buy immidiatly after their responce. More
I just bought a brand new 2013 honda accord sports ed. From these ppl at castle Honda. I must say my experience was exceptionally wonderful! We have been to numberous car dealers for the past few years From these ppl at castle Honda. I must say my experience was exceptionally wonderful! We have been to numberous car dealers for the past few years shopping for a car and never have I been dealt with so nicely. We walk in and within 10 minutes we are in a car for a test drive. alone. we come back and we are straight in business. No BS. No crap. Just business. And we were given offers that were very legit. Our salesperson was Van. He was by far the nicest,coolest sales person ever! He was kind funny and most of all PATIENT! We literally had the poor guy walk out 5x to show us our color options and he gave us our space to take some time to think. We were there for pretty much the whole day...Van even offered us some crackers while we waited for the finance guy (who was also super nice and informative...he was actually helping us to decide what would be the best option for us!)... not only the sales rep and the finance guy, but the manager Nora was also very very nice. She was busy and all over the place yet she still kept a friendly attitude and was professional. I honestly am surprised at all these negative reviews. I really cant say if I got an awesome deal on the car or not, but I can say that my customer experience at this place was by far the best I have experienced in buying a car. These ppl really made my purchase much better! Thanks Castle Honda! Ps. I hope this feeling stays the same through out my time with them. More
We had a good experience with Harris. He was not pushy or "in your face." We loved that we were able to do our test drives on our own, without a specific path to follow and were not rushed. They were ve or "in your face." We loved that we were able to do our test drives on our own, without a specific path to follow and were not rushed. They were very patient and answered all questions. Not a lot of wiggle room on the price, but we negotiated a little, and it was still a decent price for what we got. Overall, we were happy with our experience and would recommend this dealership. We also liked the financing guy, I think his name is Mariel?? More
We had a hasslefree experience and got a great deal on a new 2013 Accord Sport. They were quick, fair, professional and efficient and did not waste our time or try and sell us things we did not want. Would new 2013 Accord Sport. They were quick, fair, professional and efficient and did not waste our time or try and sell us things we did not want. Would come back again. More
Harris was already outside the door on a freezing day, welcoming customers who was not waiting for anyone. He was very informative and when he was not sure, he asked his manager, which I always appreciat welcoming customers who was not waiting for anyone. He was very informative and when he was not sure, he asked his manager, which I always appreciate. He tried to give the best deals he could give and then some. Our financing consultant pushed to get the right financing for me without pushing me to include any incentives I did not want. He gave every possible option he could give us. Overall, it was one of my best experience. More