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Napleton Honda of Morton Grove

Morton Grove, IL

2.7
255 Reviews

6900 W Dempster St

Morton Grove, IL

60053

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Showing 255 reviews

October 21, 2023

My 2023 Honda HRV was sitting in the parking lot of my school when the back window exploded outward. No impact. School surveillance cameras show the window shattering. Just exploded on its own. Overcast, More

by Emma O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, Rafael, Lucas
September 01, 2023

Very friendly staff. Easy to schedule or reschedule appointments. Always explain the process what is and schedule be done More

by Dora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
August 11, 2023

Bought 4 tires from Castle Honda in November 2021 & later that month Napleton take over the facility. When I bought the tires I was told that the new ownership will honor the warranty on tires, but when I w More

by bilari
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
NOT Remember
June 05, 2023

Sleazy sales tactics. Our deal fell through after they shadily tried to charge for "mandatory paint protection" without talking to me about it first. They claimed it was a More

by JO1204
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Shamoun Dahlan
March 01, 2023

Might be under new management but same old sleezy car salesman tricks. You make an appointment to sell your car and they still make you wait 30 minutes. Just to do the typical knit picking and tearing ap More

by kcradio815
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mo
January 19, 2023

Shady dealership put $500 deposit on a car because I needed a car quickly and it was scheduled for delivery in a week. Agreed to pay MSRP and took a color that was not my top pick. Saw car on lot and wh More

by Loke1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mario Adap
January 05, 2023

My name is Sam Rodriguez. I purchase ad 2022 Honda Civic SI in April with MSRP of $28,210. I made an $8,500 down payment on the car and I paid an additional $5,000 markup for More

by Samrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Spencer
December 22, 2022

At first bought a 2022 demo CRV EX L on Saturday night from Napleton Honda of Morton Grove as I was told there were no new EX L CRV's available. At the end of the purchase saw damage to the vehicle and wa More

by s j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
scott joss
December 17, 2022

Said they had a car but they lied - wasted three hours going there. Small place with few cars. Very unprofessional-looking showroom. More

by Carol in Illinois
Recommend Dealer
No
Employees Worked With
John
December 04, 2022

I used to go to this dealership for all my automotive needs, not anymore though. It seems as the new owners have completely changed the culture there. Don’t waste your time there!!!! More

by alexandermundell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike (sales manager)
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