Napleton Honda of Morton Grove
Morton Grove, IL
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Pleasant Experience My trip to Castle Honda was extremely pleasant. I had been looking at buying a new car for months, but one reason I had held back was fear of the hig My trip to Castle Honda was extremely pleasant. I had been looking at buying a new car for months, but one reason I had held back was fear of the high pressure sales pitches I knew I would hear. Harris Fazal was a true sales professional in my dealings with him at Castle Honda and I hope he is still in auto sales when it comes time to buy again. Things were done thoroughly but with the speed only experienced professionals can provide. I highly recommend Castle and Harris to prospective car buyers. More
We drove about 200 miles to Castle Honda from West Lafayette, Indiana and met Mr. Mustafa there. As soon as we arrived we could see our car properly detailed and ready for a test drive. It took minute Lafayette, Indiana and met Mr. Mustafa there. As soon as we arrived we could see our car properly detailed and ready for a test drive. It took minutes to get into decision and we bought it. I strongly recommended Mr. Mustafa because of his excellent customer handling capacity, good behavior and careful consideration on our requirement. Another important thing about him is he keep his words, whatever he promises he tries his best to keep them. We will visit Castle Honda again for any of our future cars. More
Everyone we met and worked with was very knowledgeable. They all made the process easy. Nora took the time to make sure we got the most for our money. Harris was great and showed us how all the features They all made the process easy. Nora took the time to make sure we got the most for our money. Harris was great and showed us how all the features in the car worked. Marian cut through all the paperwork quickly. We would always recommend this dealership. More
I was in an accident and needed a new car so I did not want to be shopping for a car but had no choice. I was not sure if I wanted a used or new vehicle. Tony Chammas took time to meet with me 3 different want to be shopping for a car but had no choice. I was not sure if I wanted a used or new vehicle. Tony Chammas took time to meet with me 3 different times to look at used and new vehicles. He talked to me about the pros and cons of used versus new and about what I really needed and wanted in a vehicle. I got the sense that he was being honest with me and really listening to me. Tony never pushed me to buy the car. He spent as much time with me as I needed and then supported my need to go home and think about it and come back. I really appreciate the low key approach. Buying a car is committing a lot of money to a vehicle that hopefully I will keep for a long time, so I needed to be sure. I will definitely recommend Castle and Tony to friends and family. More
Excellent work really helped me out to buy a car. I recommend castle Honda to everyone. The new sales department works well with you very nice people FIVE STARS!! recommend castle Honda to everyone. The new sales department works well with you very nice people FIVE STARS!! More
We were referred here by my friend and bought a new car last week. The sales person name "Dan Pak" was really helpful with selecting a car We talked for long time to discuss what kind of car I should get last week. The sales person name "Dan Pak" was really helpful with selecting a car We talked for long time to discuss what kind of car I should get and He was being so nice and kind for whole time and gave us a really good price!!! I'll definitely come back when I need a new car in the future More
We had a 2001 Odyssey for 13 years and 140,000 miles which we loved but it was time for a new car. We had decided to buy a PIlot this time and went to Castle to look at one after a couple of recommenda which we loved but it was time for a new car. We had decided to buy a PIlot this time and went to Castle to look at one after a couple of recommendations from co-workers. We walked in and spoke to Nora who handed us a set of keys to a 2014 Pilot. We drove it and really liked it but finally settled on another Odyssey. It is the perfect vehicle for us just as our old Odyssey was 13 years ago. My co-workers had both told me the same thing; call around for your best deal then call Nora (at Castle). I did that for a few days then called Nora back. I ended up with a very fair price for the EX-L we wanted and the buying process was about as painless and it could be. We had our own financing and no trade so the deal was pretty simple - get the best out the door price. Nora and Harris provided friendly help but did not pressure us at all, on the contrary she encouraged me to call around for a deal so I would know I was getting a good deal. I did and I would definitely buy from her again. More
This past Friday, my mom bought a new car from Castle This past Friday, my mom bought a new car from Castle Honda in Morton Grove. She had a great experience and she got to make a deal in her native lan This past Friday, my mom bought a new car from Castle Honda in Morton Grove. She had a great experience and she got to make a deal in her native language, Polish. She dealt with Marian Cierpiala. He explained the financing in detail and she made a purchase. On Sunday, I reviewed the sale contract and noticed that she purchased a life and disability insurance. When I asked her about it she was surprised as she remembers telling Mr. Cierpiala she did not want the insurance as she already has coverage through her work. Unfortunately, she doesn't speak English that well so she didn't read the contract before she signed it. She has spent Monday and Tuesday calling and emailing Mr. Cierpiala. Needless to say, he has not bothered to return her calls. So, finally I had called a manager complaining about the situation and 2 minutes later Mr. Cierpiala calls my mom telling her that he got her a special financing deal that he could only get her because she has purchased insurance through them and if she decided to cancel her interest rate would go up by 1 point. After some discussions, I believe this entire issue will be resolved, meaning the insurance coverage will be canceled and the cancellation will not affect her original financing contract. The bottom line, always read before you sign! More
Liars and would add random things such as life insurance and other policy without telling you…… One of the worst human being i've met! Liar, takes advantage of people!!!!! I rarely write any reviews at all… and other policy without telling you…… One of the worst human being i've met! Liar, takes advantage of people!!!!! I rarely write any reviews at all….. But this is too much! More