Napleton Honda of Morton Grove

A top notch experience. No worries. Great deal. A+. A+++ Harris Fazal at Castle Honda was superb. I cannot recommend this place enough. What did I get from Castle? A beautiful new 2015 Odyssey A+++ Harris Fazal at Castle Honda was superb. I cannot recommend this place enough. What did I get from Castle? A beautiful new 2015 Odyssey, EX-L. No remorse, no what ifs. Just happiness, as it should be. A win-win. Earlier that day, I walked out of Muller Honda in Highland Park after a very mediocre time consuming "North Shore" experience. I had decided to give that place a shot because they had a certain color in stock that Castle happened to not be carrying at the time. What a waste. They were full of themselves, used to rich folks apt to spend an extra $500-1000 to stay north of Willow Road. At Castle, there were no games. No time consuming tactics to psychologically exhaust you. They understood that I had done my research and were willing to play ball. The trade-in offer was a $1000 better than Muller and the same as Carmax (allowing for greater tax savings); the price on the vehicle was matched to a Costco offer I had 30 miles away and about as low as possible; and the process was exceedingly fair and fast. He wanted to make a deal and not lose me over a few bucks. By the way, as stated on these boards, test drives can be alone, no pressure, just you and the car. --- The finance guy was lightening fast as well. No problems. --- Best car buying experience I've ever had !! --- If you want an excellent and no nonsense experience, this is the place. --- More

Beware of financial department We bought a new cr v in March-2015 Mark Fisher after we signed the contract added almost another $500.00 to our loan without telling us. Life insur We bought a new cr v in March-2015 Mark Fisher after we signed the contract added almost another $500.00 to our loan without telling us. Life insurance,loan insurance and other tricks to steal money from customers. Always check your contract and your statements to make sure everything is right. More

Dan Pak and Castle Honda Do What's Best for You-Deaf or Not. Highly recommend Dan Pak and Castle Honda for new car sales. Recently purchased a Honda Pilot from Dan who was worked hard to give me the best price Highly recommend Dan Pak and Castle Honda for new car sales. Recently purchased a Honda Pilot from Dan who was worked hard to give me the best price while not doing the oversell/overkill approach. I had researched the same model across 3 other Honda dealerships on North Shore and surrounding area and Dan and Castle Honda had the best price. As a deaf person and a single mom, Dan and Castle Honda worked with me respectfully. They did not stereotype me as an uninformed woman who can't buy a car on her own. They communicated in ways that accommodated my disability. Well done. I am writing this review in absence of being able to give a 5-star rating to Dan directly to Honda HQ. Call Dan. More

It was a pleasant experience to deal with your salesman.l. He is always ready to help you...Excellent customer service...The information I needed was related about the Honda CVR I bought few months ago. He is always ready to help you...Excellent customer service...The information I needed was related about the Honda CVR I bought few months ago. More

A Great Experience In April 2015 we purchased a new 2015 Honda Odessey from Castle Honda. Our sales person - Dan Pak - was absolutely outstanding. He was friendly, offer In April 2015 we purchased a new 2015 Honda Odessey from Castle Honda. Our sales person - Dan Pak - was absolutely outstanding. He was friendly, offered no pressure, answered qustions, and made the entire experience absolutely enjoyable. The trade-in value of our 2010 Odessey and the Out-The-Door Price was great! I highly recommend Castle Honda and Dan to prospective buyers. More

Best in Town This is my 4th car from this dealership. Reason for coming back to this dealership is best deal in town, Amazing customer service. best dealership This is my 4th car from this dealership. Reason for coming back to this dealership is best deal in town, Amazing customer service. best dealership More

Mario - Customer Sercice This is our very first Honda that we have every bought. Mario was great, he was definitely the reason we purchased a car from Castle Honda. He was pat This is our very first Honda that we have every bought. Mario was great, he was definitely the reason we purchased a car from Castle Honda. He was patient with us while we were in between cars and sat with us for hours until we were comfortable with the ideas. His customer service was amazing, as he would show us car after car until we could finally decide on a car. Mario offered us the best deal possible and made sure we were satisfied before taking the car home! More

New Service Customer I had to take my car to a dealer because of a seat belt part. I originally took it to O'Hare Honda, now AutoNation; worst experience ever; so bad, th I had to take my car to a dealer because of a seat belt part. I originally took it to O'Hare Honda, now AutoNation; worst experience ever; so bad, that it took me over a year to try again. I decided to try Castle Honda. The experience with my Castle Service Advisor, Rob Kolodny, was beyond my expectations and so pleasant, that I decided to take my car back a couple of months later to see if the service was consistent; I wanted to make sure the car was winter ready. I just had my car serviced for the 3rd time at Castle; needed an oil change. Each experience has been as wonderful as the last, and now Castle Honda is my new service center primarily because of my Service Advisor, Rob Kolodny. When I make my online appointments, I always choose Rob. The rest of the guys are probably equally excellent, but I'm not adventurous. More