
Napleton Honda of Morton Grove
Morton Grove, IL
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Good!! Thank you for good service and if I buy new car next time, I will visit Castle Honda. Also, I will recommend my friend if they buy new car. Thank you for good service and if I buy new car next time, I will visit Castle Honda. Also, I will recommend my friend if they buy new car. More
sales we leased a car with the help of sales mgr Brent. Dixon. He was very friendly and knowlegable of our needs.He took his time to go over every thing so we leased a car with the help of sales mgr Brent. Dixon. He was very friendly and knowlegable of our needs.He took his time to go over every thing so that we liked the deal that we got.He spent a lot of time on the phone and at the office working out the best deal for us. More
Great experience As usual Tony was helpful and knowledgeable with us, helping us every step of the way. I have purchased a car from him before and would recommend him As usual Tony was helpful and knowledgeable with us, helping us every step of the way. I have purchased a car from him before and would recommend him to anyone looking for a car.I will be back. More
Car purchased from shamoun dahlan I bought my Honda Accord at castle and I had great experience everyone is so friendly and helpful Shamoun (salesperson) was very professional and help I bought my Honda Accord at castle and I had great experience everyone is so friendly and helpful Shamoun (salesperson) was very professional and helpful I would recommend everyone I know to visit castle Honda they're honest and have a wide selection of new and used vehicles. More
New car purchase I bought my Honda Civic from here and Mazen and Shamoun were very patient and helpful with me I would highly recommend this place to my friends and fa I bought my Honda Civic from here and Mazen and Shamoun were very patient and helpful with me I would highly recommend this place to my friends and family. More
Buying a car from castle you have to see Mazen Bittar I have purchased a few cars from Castle Honda and i delt with Mazen he is very knolegsble about the cars. And mostly about listining to what i need. I I have purchased a few cars from Castle Honda and i delt with Mazen he is very knolegsble about the cars. And mostly about listining to what i need. I highley recommend him to everyone. More
NO STARS FOR SERV.DEPT. I bought a 2016 odyssey at castle , later I decided to add fog lights so I called to find out about prices,I was shocked with the price they gave me a I bought a 2016 odyssey at castle , later I decided to add fog lights so I called to find out about prices,I was shocked with the price they gave me almost $500 + tax for parts and $300 for labor ,,a very rude guy named Abraham said that job takes over 2 hours. According to GROSSINGER HONDA and AUTO NACION HONDA that job takes 1 hour, there no cutting anything it was just remove bumper run plug in cable and add a new switch,, any ways I asked Abraham for a manager because I knew he was trying to rip me off he said Im the manager and thats what you will pay if you want me to do it. Long story short I bought the fog lights from Bernardi Honda (online) $304 and went to GROSSINGER HONDA on western for labor $135. Total labor and parts $440 instead of $800+ with these guys. Now I wish I did not buy my ody from them they will rip you off as much as you let them stay away from service department,and always shop around. More
A top notch experience. No worries. Great deal. A+. A+++ Harris Fazal at Castle Honda was superb. I cannot recommend this place enough. What did I get from Castle? A beautiful new 2015 Odyssey A+++ Harris Fazal at Castle Honda was superb. I cannot recommend this place enough. What did I get from Castle? A beautiful new 2015 Odyssey, EX-L. No remorse, no what ifs. Just happiness, as it should be. A win-win. Earlier that day, I walked out of Muller Honda in Highland Park after a very mediocre time consuming "North Shore" experience. I had decided to give that place a shot because they had a certain color in stock that Castle happened to not be carrying at the time. What a waste. They were full of themselves, used to rich folks apt to spend an extra $500-1000 to stay north of Willow Road. At Castle, there were no games. No time consuming tactics to psychologically exhaust you. They understood that I had done my research and were willing to play ball. The trade-in offer was a $1000 better than Muller and the same as Carmax (allowing for greater tax savings); the price on the vehicle was matched to a Costco offer I had 30 miles away and about as low as possible; and the process was exceedingly fair and fast. He wanted to make a deal and not lose me over a few bucks. By the way, as stated on these boards, test drives can be alone, no pressure, just you and the car. --- The finance guy was lightening fast as well. No problems. --- Best car buying experience I've ever had !! --- If you want an excellent and no nonsense experience, this is the place. --- More
Beware of financial department We bought a new cr v in March-2015 Mark Fisher after we signed the contract added almost another $500.00 to our loan without telling us. Life insur We bought a new cr v in March-2015 Mark Fisher after we signed the contract added almost another $500.00 to our loan without telling us. Life insurance,loan insurance and other tricks to steal money from customers. Always check your contract and your statements to make sure everything is right. More
Dan Pak and Castle Honda Do What's Best for You-Deaf or Not. Highly recommend Dan Pak and Castle Honda for new car sales. Recently purchased a Honda Pilot from Dan who was worked hard to give me the best price Highly recommend Dan Pak and Castle Honda for new car sales. Recently purchased a Honda Pilot from Dan who was worked hard to give me the best price while not doing the oversell/overkill approach. I had researched the same model across 3 other Honda dealerships on North Shore and surrounding area and Dan and Castle Honda had the best price. As a deaf person and a single mom, Dan and Castle Honda worked with me respectfully. They did not stereotype me as an uninformed woman who can't buy a car on her own. They communicated in ways that accommodated my disability. Well done. I am writing this review in absence of being able to give a 5-star rating to Dan directly to Honda HQ. Call Dan. More