Napleton Honda of Morton Grove
Morton Grove, IL
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A "Must-go-to" Harris and Nora are fantastic! Great salespersons! Straightforward talk, concern for individual needs and preferences and willingness to work with y Harris and Nora are fantastic! Great salespersons! Straightforward talk, concern for individual needs and preferences and willingness to work with you. On top of that, they are genuinely nice people. I highly recommend going in to see the vehicles and to deal with Nora and Harris. More
Excellent buying experience Jim was very helpful throughout the whole process of buying my wife's car. He listened to what we're looking for in a car and he offer suggestions her Jim was very helpful throughout the whole process of buying my wife's car. He listened to what we're looking for in a car and he offer suggestions here and there but the whole time we never felt pressured to buy anything we don't want. My wife wanted a specific color for exterior and interior, and we know that they were having difficult time finding one, but Jim and the staff was able to get it for us, which surprised my wife since all along she thought she won't be getting the ivory interior. We really appreciate Jim and everyone at Castle Honda and we highly recommend them, particularly Jim. More
FABULOUS EXPERIENCE! I am now a customer for life! Carlos went above and beyond to find provide outstanding customer service! He found me the perfect used car at a great I am now a customer for life! Carlos went above and beyond to find provide outstanding customer service! He found me the perfect used car at a great price and took excellent care of every detail. Everyone was great! More
Amazing deal. Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those p Excellent staff and they are really very comfortable and got unbelievable deal... I refer anyone to go to buy Honda from casual Honda and with those people I mention early ... Harrish,Nora and Mariano More
Very impressive! One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely One of the best shopping experiences - bar none. We were looking for a new vehicle, and the service provided by Harris Fazal and Marion was absolutely exemplary - nothing like we have ever experienced before. This is the second time we have purchased a vehicle from Castle Honda, and we have to admit, the experience this time was no different from the first one many many years ago. If you are looking for a Honda, this is your destination. If you are not sure if Honda is the vehicle for you, stop by here, and be prepared to be convinced why Honda is the way to go! And make sure to ask for Harris Fazal and Marion - they will do their best to meet and exceed your expectations! - Murad S. Shah More
THIS DEALERSHIP IS A 10 PLUS Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the Today we bought a Honda Civic 2016 and had a wonderful experience. Both Nora and Harris exceeded our expectation. Both of them truly understand the meaning of EXCELLENT CUSTOMER SERVICE because that what we received. One last comment - The Finance Manager was AWESOME. I rate this Car Dealership a 10+ More
BEST CUSTOMER SERVICE EVER! Yesterday, I got my Hyundai Santa Fe 2015. I was greated by Mustafa Sidiqian and after explaining my desire to trade in my old car and get an SUV, he Yesterday, I got my Hyundai Santa Fe 2015. I was greated by Mustafa Sidiqian and after explaining my desire to trade in my old car and get an SUV, he diligently worked with the financing department to get my wishes come true. I have nothing but great things to say about his services and how hard he worked with me to get me a good deal. I am so happy with my new vehicle! I will recommend Castle Honda without any hesitation. Thank you Mustafa for your kindness and hard work! Luisa More
Excellent Customer Service. Harris and Nora were very helpful when we bought our Honda CR-V last year. Everybody at dealership are very nice, well behaved and eager to help. Harris and Nora were very helpful when we bought our Honda CR-V last year. Everybody at dealership are very nice, well behaved and eager to help. More
Beware: Don't Bring Your Car Here For Repairs Last week I got a 3rd alternator put in my vehicle since last Sept/Aug 2015. I have literally brought my vehicle into this service dealership every mo Last week I got a 3rd alternator put in my vehicle since last Sept/Aug 2015. I have literally brought my vehicle into this service dealership every month since January with new problems. The assistant managers makes excuses for everything and accepts no responsibility or accountability for poor mechanical repairs done by his technicians. I picked up my car on Wednesday and my AC wasn't working but was working fine when I dropped it off. My car was making a noise brought it back in and was told it broke down. This was puzzling as it was just there for 3 days and NO ONE discovered this when tests were done given that other issues were discovered but not this one. The assistant manager then proceeded to tell me that it probably broke while there but not at hands of mechanic. That is the most ridiculous thing I've ever heard. They say to bring your car to the dealership to ensure quality parts and mechanic work but clearly in my experience that is not the case. So if you have a honda that needs repairs, do not bring it to Castle Honda service department, goto another honda dealership as you might face recurring "coincident" issues that need repairs as I've been constantly told every month since January 2016. Don't except any helpfu solutions from the assistant manager as he accepts no accountability and is there to just take your money. More
Excellent customer service Harris and Nora were very helpful to us in buying our car. They went the extra mile to accommodate our need. I highly recommend both of them if you ar Harris and Nora were very helpful to us in buying our car. They went the extra mile to accommodate our need. I highly recommend both of them if you are considering buying a car from Castle honda. They are great people in customer service. More