Napleton Honda of Morton Grove

Awesome experience 3 reviews 5.0 star rating 9/22/2017 Last week my parents and I went to Castle Honda with the intention of looking around for an upgrade to my 200 3 reviews 5.0 star rating 9/22/2017 Last week my parents and I went to Castle Honda with the intention of looking around for an upgrade to my 2008 Honda CRV, wasn't planning on buying a car that day...BUT we ended up buying a car :) Tony was the first person to approach us as we walked into the dealership. He was friendly AND funny. We knew we wanted the CRV EX and Tony helped confirmed our decision. He worked with us on the price of the car and gave us a good deal for our trade in. He didn't pressure us and was very pleasant to work with. They didn't have the color I wanted so Tony got one transferred from a different dealership, I went and picked up the car today. Tony spent almost 2 hours very patiently going over all of the technologies the 2017 CRV has, it was very helpful!! My overall experience with Tony was phenomenal. I highly definitely recommend Tony as your sales person and this dealership. More

New Car Purchase This weekend I bought a new Honda Fit at Castle Honda. Tony was GREAT! The whole experience was very positive. I got a fair trade in on my old car and This weekend I bought a new Honda Fit at Castle Honda. Tony was GREAT! The whole experience was very positive. I got a fair trade in on my old car and a really good deal and financing on my new car. I never felt pressured or that I was being swindled like I have felt at other dealerships. I would highly recommend Castle Honda to all my friends! More

Great car shopping experience Amazingly enough I had a great car shopping experience today. Car shopping is never something I look forward to, but I must say this time around it t Amazingly enough I had a great car shopping experience today. Car shopping is never something I look forward to, but I must say this time around it turned out great. Tony patiently (no stress/no pressure) worked with me and until I found the car/features I wanted, and Brent (lease manager) was able to accommodate me on the lease terms I was looking for. Thanks Tony, and Brent, I'll be coming back to Castle. More

Stress free, and excellent customer service Harris Fazal was very nice and helpful. He answered all of our questions, he happily gave us the details about which car was a good fit, and gave us g Harris Fazal was very nice and helpful. He answered all of our questions, he happily gave us the details about which car was a good fit, and gave us great deal. More

Easy to do business with This is the sixth car I have purchased from Castle and the experience was easy as usual- knowledgable sales force and ready to make a deal and get you This is the sixth car I have purchased from Castle and the experience was easy as usual- knowledgable sales force and ready to make a deal and get you on your way. More

New Purchasing I'm not someone who writes a lot of reviews but I just wanted to take a minute to rate my recent experience at Castle Honda in Morton Grove, IL. The p I'm not someone who writes a lot of reviews but I just wanted to take a minute to rate my recent experience at Castle Honda in Morton Grove, IL. The process was very smooth from beginning to end. More specifically my brother and I would like to give high praised to our salesman Josh Ghaffari. Not only was he extremely genuine and honest, but also a true professional. His 4 years of knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach was quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew that deal that I needed to make things work for me. Not only did I get to leave the dealership with a new Honda Accord, but I also left with my dignity still intact. Thank you Josh and Thanks also go out to General Manager AJ for this assistance and for staying true to his word. If you are looking to buy a vehicle in the near future, pay a visit to Castle Honda and asked for Josh Ghaffari, who’s actually a used car sales person but also can help you on the new sales and you will be glad you did. RM More

Great Service!!! Everyone at Castle Honda was very helpful! The staff answered all my questions. Exceptional service overall! They made sure to explain every aspec Everyone at Castle Honda was very helpful! The staff answered all my questions. Exceptional service overall! They made sure to explain every aspect of the car. And make sure that if I need more help in the future, they were available. More

New Car Purchase Purchased a new car over the weekend and Tony made the experience quick and painless. He explained everything about the car and made sure it was a per Purchased a new car over the weekend and Tony made the experience quick and painless. He explained everything about the car and made sure it was a perfect fit for me. More

General Service I bought my car in December through Harris and Noura. They made sure they gave me the best price possible along with amazing features. I came back 4 m I bought my car in December through Harris and Noura. They made sure they gave me the best price possible along with amazing features. I came back 4 months later for an oil change and they were more than willing to accommodate my requests. The GM AJ along with Harris and Noura made sure that I was guided to the right place to get the services needed on my car and so that I am satisfied. Along with that they were willing to give my car an overall check up to make sure that the car is running fine and that if there were any issues, parts would be orders and installed through my warranty. That being said, all the promises I was given when buying the car were kept along with providing additional services. I would highly recommend this dealer along with the employees there specially the ones mentioned above. More

Truly a no pressure dealer I am giving this dealer 4 stars because of my experience with their salesman, Matt. Unfortunately, I ended up walking away from the deal for financial I am giving this dealer 4 stars because of my experience with their salesman, Matt. Unfortunately, I ended up walking away from the deal for financial reason. First off, I think this dealer truly is a no pressure dealer. Throughout my interactions w/ Matt, I never felt any pressure into buying a car there. If anything, I wanted to buy a car because of Matt. He was extremely patience with me..through all the multiple phone calls, through all the crazy texting, and being flexible w/ my constant back and forth about the car of the car. He was a champ. He smiled and laughed ....despite me changing my mind like a gazillion time. I especially liked that Matt didn't try to push unnecessary add-ons or maintenance package. I am taking 1 star off because the financing program in my opinion isn't that great. I was looking for a 2017 Honda CRV EX model...I was told that for someone w/ a credit score of 750+, the interest would be 4%. In my opinion, that's ridiculously high. More