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Napleton Ford of Oak Lawn - Service Center
Oak Lawn, IL
2,493 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,494 Reviews of Napleton Ford of Oak Lawn - Service Center
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December 19, 2022
I went in with a coupon for $59. 99 service, and when I went to pick up my vehicle I was charged $84.00. I asked why and was told that I had a Dodge and that the filter was $24. Why 99 service, and when I went to pick up my vehicle I was charged $84.00. I asked why and was told that I had a Dodge and that the filter was $24. Why wasn't I told this before I gave them my keys? I feel like I have been scammed!! More
by smaster659
Verified CustomerEmployees Worked With
Pete Abramowicz
December 19, 2022
When I entered the facility the employees directed me where to go and were very friendly and professional. The work I had done was under an hour. I was a very satisfied customer and would recommend this where to go and were very friendly and professional. The work I had done was under an hour. I was a very satisfied customer and would recommend this location to others. More
by Mizzmartin
Employees Worked With
Dave Brearley
December 19, 2022
I thought They to care of the problem I went In for . It seems they never change the door latch . This morning the door latch didn’t want to close . That’s reason the bought in my truck for and only kept It seems they never change the door latch . This morning the door latch didn’t want to close . That’s reason the bought in my truck for and only kept for 3 days and didn’t nothing . This is very disappointing. More
by RAUL054
Employees Worked With
Pete Abramowicz
December 18, 2022
I brought my car in for two problems, one was fixed and the next day my check engine light came back on. $6600 dollars and I thought it would be fixed, but it was not. The error code is the same as I tol the next day my check engine light came back on. $6600 dollars and I thought it would be fixed, but it was not. The error code is the same as I told the dealer and it was not addressed. More
by gregritchey11
Employees Worked With
Paul
December 14, 2022
I was told someone would call once parts were in. No one called. Scheduler wasn’t aware of services/replacements to be made - maybe not in the notes? Left message for service person to clarify servic No one called. Scheduler wasn’t aware of services/replacements to be made - maybe not in the notes? Left message for service person to clarify services being done. No one called back. Communication is severely lacking, if not nonexistent. More
by amanda
Employees Worked With
No idea
December 14, 2022
This was actually my first time going and getting serviced by them and the service was great.. serviced by them and the service was great.. More
by Marcell Blanchard
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
