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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.2
2,491 Reviews

2,491 Reviews of Napleton Ford of Oak Lawn - Service Center

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June 26, 2025

A pleasure to work with! Fast and courteous. They are clear on what can be expected and deliver when they say. More

by DianeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan, Matthew
June 26, 2025

They are Professional They are Quick They are extremely Efficient Grounds were Clean and well maintained More

by mikec3565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
June 26, 2025

Tim was the best and helped me resolve the issues with my truck. I will come back to use Tim. More

by xrobles2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
June 26, 2025

Great service in a friendly place. Very knowledgeable about what my car needed. We definitely recommend. More

by Mforbes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
June 26, 2025

Everyone was nice and very professional, I have no complaints at all thank you for the wonderful service More

by paul_rogers97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks - 1158
June 25, 2025

They wrote up my twenty five lord when I had the twenty twenty four not good More

by adentmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know at this time
June 24, 2025

Took 5 days for them to handle 4 recalls. The tech disconnected our dash cam. Also our car reeked of smoke. In addition they stated they did an inspection and only noticed the rear brakes More

by cjvail13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
June 22, 2025

Professional and knowledgeable staff. Clean and safe environment. Service is done efficiently and timely. Great experience. More

by Ford trucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Tim, and Mechanic Juan.
June 21, 2025

The service manager, Matt, at Napeton Ford in Oak Lawn was a great help in solving our new car's air conditioning that went out. The Napleton Fird Team, led by Manager Matt, was able to resolve our proble More

by galickx6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Service Manager
June 21, 2025

I was serviced by my appointment and was right on schedule. Service was provided in expedient time. Very courteous! More

by carolynelmore25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Pierson