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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.3
2,524 Reviews

2,524 Reviews of Napleton Ford of Oak Lawn - Service Center

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July 26, 2025

This dealership was clean. The waiting area was very spacious. The staff was very helpful. I would recommend this dealership. More

by Cdgholston
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bill
July 25, 2025

I had a very smooth experience. Tim & the mechanic got me in & out for my oil change. More

by Alysseharges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harris
July 25, 2025

I made an appointment and Tom Mackey and checked me in and he gave me accurate est. on cost and how long the service would take. More

by madog928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
July 25, 2025

I had my car scheduled for Monday at 7am. With an appointment and them already knowing what to work it took 10 full days to complete my service. I was told my car would be one price and when More

by Xxspartan97xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these
July 25, 2025

Understood my car concern, addressed it, I left with peace of mind and confidence. Service fully explained beforehand. Pleasant waiting area, I was offered a ride but decided to wait and service was com More

by sn773_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
July 24, 2025

Been bringing my cars here for service a long time. Tim is very helpful and friendly. More

by gmhop
Recommend Dealer
Yes
Employees Worked With
Tim Harris
July 24, 2025

Repairs took 10 days after I was told it would be done in 3-5 business days More

by Victory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
July 24, 2025

The service coordinator was informative and courteous. The service time was quick. The waiting area was comfortable. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harris, Service
July 24, 2025

Service is good, staff is good, always bring my vehicle there, never have a problem More

by harry1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
July 23, 2025

Great customer service and a very quick oil change! Very happy with the car service I received. More

by Gkelleher178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Dale
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