Napleton Ford of Oak Lawn - Service Center

This was our first time going to Napleton and we where definitely surprised by the staff and their service. We would recommend using them. definitely surprised by the staff and their service. We would recommend using them. More

Always a polite professional and affordable service. I think it is a well run dealership. Never had any issues I think it is a well run dealership. Never had any issues More

They have continued to keep me extremely happy. Thanks guys...shout out to Tommy for calming me down. Thanks guys...shout out to Tommy for calming me down. More

Friendly and knowledgeable. Easy to get an appointment. Not sure why I need to write 15 words. Easy to get an appointment. Not sure why I need to write 15 words. More

Great service is always provided. David was courteous and attentive to our needs. I always leave satisfied that my vehicle was taken care of David was courteous and attentive to our needs. I always leave satisfied that my vehicle was taken care of More

Great service, very knowledgeable. Murgado Ford screwed up my wheel alignment, so I’m grateful that Napleton Ford was able to fix it, even on a Saturday without an appointment before Murgado Ford screwed up my wheel alignment, so I’m grateful that Napleton Ford was able to fix it, even on a Saturday without an appointment before a holiday weekend. My car is finally driving well again! More

I’ve had issues here before at this dealership but Bill Parks was excellent with customer service on this visit. Was a man of his word getting me in and out in a timely fashion to meet my appointment expec Parks was excellent with customer service on this visit. Was a man of his word getting me in and out in a timely fashion to meet my appointment expectations! More

Excellent service. Bill Parks was friendly and professional and gave me the information I needed. Bill Parks was friendly and professional and gave me the information I needed. More

Very easy to make an appointment online. In my experience I have been able to get an appointment the same day for an oil change. So far my appointments have been on time, and the work has be In my experience I have been able to get an appointment the same day for an oil change. So far my appointments have been on time, and the work has been done efficiently and timely. More

A pleasure to work with! Fast and courteous. They are clear on what can be expected and deliver when they say. Fast and courteous. They are clear on what can be expected and deliver when they say. More