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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.3
2,520 Reviews

2,520 Reviews of Napleton Ford of Oak Lawn - Service Center

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July 25, 2025

I had a very smooth experience. Tim & the mechanic got me in & out for my oil change. More

by Alysseharges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harris
July 24, 2025

Been bringing my cars here for service a long time. Tim is very helpful and friendly. More

by gmhop
Recommend Dealer
Yes
Employees Worked With
Tim Harris
July 24, 2025

Repairs took 10 days after I was told it would be done in 3-5 business days More

by Victory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
July 24, 2025

The service coordinator was informative and courteous. The service time was quick. The waiting area was comfortable. More

by James B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Harris, Service
July 24, 2025

Service is good, staff is good, always bring my vehicle there, never have a problem More

by harry1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
July 23, 2025

Great customer service and a very quick oil change! Very happy with the car service I received. More

by Gkelleher178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Dale
July 22, 2025

Tommy has excellent customer service skills and very knowledgeable. He was very professional and I would go back to service my vehicle if he is there. More

by alexbaltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
July 21, 2025

He got me in quick get me out quick and car look pretty good afterwards no real issues, but I hate it when I know for put a seat back where I find it More

by mdg909900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
July 21, 2025

They are very professional and when it comes to Ford vehicles, they are experts. They truly care about their customers and always provide options that are best for you. More

by michaellevy106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 21, 2025

They were very. Professional, knowledgeable and worked in a timely manner. Service Person was gave great Customer Service. More

by Kaywb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
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