Napleton Ford of Oak Lawn

Quick, accurate and friendly. As usual, a pleasant experienc Always a positive experience at Hawk Ford. They have never let me down. The service department is always very quick, accurate and efficient in handli Always a positive experience at Hawk Ford. They have never let me down. The service department is always very quick, accurate and efficient in handling any problems I have had Nick and Yaz in sales are people I have come to trust for all my needs More

My Ford Edge I was taken on time for my 1:00 pm appointment. My car was ready 35 minutes later. Alex was very pleasant and explained my bill. Good coffee. I was taken on time for my 1:00 pm appointment. My car was ready 35 minutes later. Alex was very pleasant and explained my bill. Good coffee. More

Like Family Everyone at Hawk Ford are phenomenal! Of eight Ford Dealerships I have done business, this is my #1. Very personable and a cut above others. Everyone at Hawk Ford are phenomenal! Of eight Ford Dealerships I have done business, this is my #1. Very personable and a cut above others. More

Good job Great service. My car was there for over a month and I was kept informed during the whole process. They were accommodating. Good job. Thanks. Great service. My car was there for over a month and I was kept informed during the whole process. They were accommodating. Good job. Thanks. More

My go to for my maintenance check ups. Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even when there was a delay on an extremely busy day, they ensured me I would be taken care as soon as possible. More

Ford Focus Oil Filter and checklist Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work; Tom More

Service was fast. I only come in contact with the people in the front. Who ever working on your car you never get a chance to meet them. So this review is only based th I only come in contact with the people in the front. Who ever working on your car you never get a chance to meet them. So this review is only based the men and lady’s at the check in point. More

Fast and efficient Helpful and knowledgeable staff. A clean waiting area. I was given specifics of what services were being performed. I was given options about services Helpful and knowledgeable staff. A clean waiting area. I was given specifics of what services were being performed. I was given options about services. Will bring my vehicle back again. More

Excellent service Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician Walked in, made an appointment, three hours later dropped the car, picked it up the next day with the clutch changed and whatever else the technician did. Now drives like a brand new car More

Royal service I appreciated the courtesy of the staff, the prompt service, and especially the being shuttled to the mall instead of having to sit and wait in the lo I appreciated the courtesy of the staff, the prompt service, and especially the being shuttled to the mall instead of having to sit and wait in the lobby. Excellent service! More