Napleton Ford of Oak Lawn

Fantastic service! Took me immediately, diagnosed and took care of the problem. I was back on the road in two hours. Couldn't be happier! I recommend Hawk service to everyone took care of the problem. I was back on the road in two hours. Couldn't be happier! I recommend Hawk service to everyone More

Great place ..great customer service the always take care all my needs ...great prices and great job they do all my cars get service there ..thanks all my needs ...great prices and great job they do all my cars get service there ..thanks More

I love Hawk ford because I always get great service! Your service writer Paul is a real value to me and Hawk Ford. He shows that he cares about my car! service writer Paul is a real value to me and Hawk Ford. He shows that he cares about my car! More

Great service. Had my car ready in a matter of hours. Brought it in the first time and they didn’t have a part needed, they ordered it and called me as soon as it got in. Brought it in the first time and they didn’t have a part needed, they ordered it and called me as soon as it got in. More

I really can't rate the quality of the work done on my truck because I had to bring my truck back. However; customer service was excellent. truck because I had to bring my truck back. However; customer service was excellent. More

Great service but It always takes over an hour even with appointment. The coffee and tea is also a plus. A few more parking spots wouldn't hurt either. appointment. The coffee and tea is also a plus. A few more parking spots wouldn't hurt either. More

Went into Hawk Ford to have A factory recall fixed. While I was there I started looking at aN Edge in the show room. I really wasn’t in the market for a new car, but the deal I got from the sales staff, prov I was there I started looking at aN Edge in the show room. I really wasn’t in the market for a new car, but the deal I got from the sales staff, proved to be awesome. Nick and Ramy Worked with me to get me the best deal possible. Would recommend Hawk Ford to anyone! More

4.5 hours to complete service I was told would take about an hour. Then when I went to pick up my car it took more than 20minutes waiting outside for them to bring the car out. I had to go back in twice to an hour. Then when I went to pick up my car it took more than 20minutes waiting outside for them to bring the car out. I had to go back in twice to inquire about what was taking so long to get my car. More

Nick and Joe were extremely friendly and helpful during the process of buying my Ford Fusion. I’ll be back, and I’ll send all of my friends and family! the process of buying my Ford Fusion. I’ll be back, and I’ll send all of my friends and family! More

I have been a customer of Hawk Ford since 2010 and the staff and service is worth the time spent at the dealership. The experience of each visit has been satisfying. staff and service is worth the time spent at the dealership. The experience of each visit has been satisfying. More