Napleton Ford of Oak Lawn

Best in the area Hawk Ford service is exceptional. Everyone be there is professional, friendly, and committed to get things right. Wonderful facility, wait times are r Hawk Ford service is exceptional. Everyone be there is professional, friendly, and committed to get things right. Wonderful facility, wait times are reasonable, first rate staff. Couldn’t recommend it more highly. More

Good service Nice people Very accessible garage service. I was immediately waited on and escorted to service desk. Kathy Bucholtz was very helpful and informative on all issu Very accessible garage service. I was immediately waited on and escorted to service desk. Kathy Bucholtz was very helpful and informative on all issues including warranty. More

Oil change I was treated very good great service too but i can’t say that for the service young lady that was there yesterday nov.12 at around 3:15 pm in the sec I was treated very good great service too but i can’t say that for the service young lady that was there yesterday nov.12 at around 3:15 pm in the second stall from the overhead door by the service entrance, she is not one bit helpfull plus im the customer not her it’s been twice now but the first time i wanted to find out about my warranty she said i had to bring my car in, all i wanted was to know ishe said 3 years 36 thousand milles without even checking my cars info that i bought there 2 cars and that’ was my question then walked away More

average Set my APPOINTMENT FOR 2:00PM , WHEN I ARRIVED TO DROP OFF, WAS INFORMED SERVICE DEPT STOPPED TAKING APPOINTS AT 1:00 , SO HAD TO RESCHEDULE SEEMS LI Set my APPOINTMENT FOR 2:00PM , WHEN I ARRIVED TO DROP OFF, WAS INFORMED SERVICE DEPT STOPPED TAKING APPOINTS AT 1:00 , SO HAD TO RESCHEDULE SEEMS LIKE THERE WAS NO COMMUNICATION BETWEEN THE PERSON SETTING UP APPOINTMENTS AND MANAGEMENT AS THERE WAS OBVIOUSLY A REASON FOR CUTTING OFF APPOINTMENTS AT 1:00PM More

Routine Maintenance I always use the Quick Lane At Hawk Ford in Oak Lawn for my oil changes and tire rotation. They are very efficient, friendly, yet professional. I always use the Quick Lane At Hawk Ford in Oak Lawn for my oil changes and tire rotation. They are very efficient, friendly, yet professional. More

Great service! The service consultants help you understand everything that they put your car through. They take the time to explain the entire inspection and give re The service consultants help you understand everything that they put your car through. They take the time to explain the entire inspection and give recommendations on next step repairs. More

Awesome experience! Great customer service, Well done job on my car, Enjoy the loaner car given to me while my car was being repair.. Eva was great 👍 Great customer service, Well done job on my car, Enjoy the loaner car given to me while my car was being repair.. Eva was great 👍 More

Awesome service My service was awesome. i had Steering issues and Ford completed the work very timely. Their communication was thorough, it felt like i knew them pers My service was awesome. i had Steering issues and Ford completed the work very timely. Their communication was thorough, it felt like i knew them personally. More

Sales person very helpful in helping us select a new car. The car I wanted was available immediately, the salesman was very helpful and so was the finance person. All went well. Since you asked for more: The car I wanted was available immediately, the salesman was very helpful and so was the finance person. All went well. Since you asked for more: Left the dealership and had to go and get air in my tires. More