Napleton Ford of Oak Lawn

Purchase of first Ford product Joe v and staff eased my mind in the purchase process of a Ford Expedition I was downsizing just a bit from a Chevy suburban. Was recommended see joe Joe v and staff eased my mind in the purchase process of a Ford Expedition I was downsizing just a bit from a Chevy suburban. Was recommended see joe by my son in law who deals with tom in parts. As I mentioned first Ford product and it was a good event gave me fair price on trade in and new car. Joe picked up the car I needed within 24 hours. Had to stop back for front plate hanger and service was prompt Don’t know if it’s the Hawk Koolaid or what but everyone was upbeat at hawk and people take notice Thank you and God bless Tom More

Quick service Alex was the person that helped me and he did a phenomenal job he was kind, helpful, and informative! I needed an oil change and it was my first time Alex was the person that helped me and he did a phenomenal job he was kind, helpful, and informative! I needed an oil change and it was my first time at Hawk Ford for a service and I will definitely be back! More

New car purchase Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. More

Great service and helpful with good pricing. They took my car in for battery service even though it was getting late. I appreciate the service very much car in for battery service even though it was getting late. I appreciate the service very much More

My New Truck Great dealership! Love the people that work there and how much attention and effort they put in their customers... it really shows! Such a relaxing en Great dealership! Love the people that work there and how much attention and effort they put in their customers... it really shows! Such a relaxing environment to buy a car. Highly recommend the people I worked with. More

Oil change and tires checked It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. More

Flat tire First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs More

Wonderful experience !!!! Paul was very nice !!! He had a pleasant attitude. Everyone that I came in contact with was very supportive. From the cashier to lady sitting Paul was very nice !!! He had a pleasant attitude. Everyone that I came in contact with was very supportive. From the cashier to lady sitting at the desk when customers are leaving. Sorry that I didn't get all the other emplyees name. My name is Janet Moore if that helps. I came in on 10/29/2019 Thanks again for the wonderful service !!!! More

Quick, accurate and friendly. As usual, a pleasant experienc Always a positive experience at Hawk Ford. They have never let me down. The service department is always very quick, accurate and efficient in handli Always a positive experience at Hawk Ford. They have never let me down. The service department is always very quick, accurate and efficient in handling any problems I have had Nick and Yaz in sales are people I have come to trust for all my needs More

My Ford Edge I was taken on time for my 1:00 pm appointment. My car was ready 35 minutes later. Alex was very pleasant and explained my bill. Good coffee. I was taken on time for my 1:00 pm appointment. My car was ready 35 minutes later. Alex was very pleasant and explained my bill. Good coffee. More