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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,842 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,842 reviews

November 05, 2019

My exsperience was great. They people at Hawk quick serve, are very nice and friendly. The took my car at my appointment time and even let me add a tire rotation to my service More

by Marybeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Garcia
November 05, 2019

Battery Replacement no appointment necessary and great service. prices are very competitive. waiting area is well kept, offer coffee, free wifi, tv, overall very comforta More

by rich_hudec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
November 05, 2019

Les recomiendod no comprar las garantias q te ofrecen en carros nuevos por que cuando las ocupas no te las asen validas como paso en mi caso More

by Patrcia
Recommend Dealer
No
Employees Worked With
Anthony Martinez, Eddie Rodriguez
Dec 13, 2019 -

Napleton Ford of Oak Lawn responded

Lamentamos que la garantía de su vehículo no esté cubierta. Comuníquese con nosotros para que podamos hablar más sobre esto a 708-599-6000. Gracias y esperamos tener noticias suyas pronto.

November 05, 2019

I had just replaced 2 tires on my 2018 explorer, thanks to illinois and chicago roads. Once again I got a nail in my tire. Discount tires was a 5 hr wait, where I warranties all my tires. Ales in quick lan More

by CFDShari
Recommend Dealer
Yes
Employees Worked With
Alex in service
November 05, 2019

Joe has been my go to guy since I initially leased my second Explorer. After that I’ve purchased my explorers. Wish I used him for mustang. More

by CFDShari
Recommend Dealer
Yes
Employees Worked With
Joe Venditti
November 05, 2019

The best dealer! The service is top notch at Hawkinson Ford! The service is fast and the employees are friendly. I was out in 1 hour for and oil change and tire rota More

by MCEGANLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fast lube employee
November 05, 2019

Just Great! This dealership has excellent check & balances with customers. Great follow up and updates on your car situation. In over 20 years doing business with More

by reneeyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod
November 04, 2019

Well serviced Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed More

by John N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex from quick service
November 04, 2019

Frustrated Very frustrating experience. I had an appointment but still had to wait 1.5 hours in a packed waiting room. I had other appointments I had to push More

by loristrenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall
Nov 11, 2019 -

Napleton Ford of Oak Lawn responded

Hello and thank you for submitting your review. We apologize for any inconvenience the wait time has caused. We understand your time is valuable and there are times we get backed up. We will work on this, but if you have any additional comments or concerns please reach out to us. We appreciate your business and hope to see you again. Have a great day!

November 04, 2019

My experience at Hawk Ford The service was good. The dealership was bright and clean. Everyone that I came in contact with was very pleasant, and I didn't have to wait very lon More

by MORGANAMOS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bucholz
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