Napleton Ford of Oak Lawn

Low pressure tire sensor I knew when the sensor went off there was no way I could do anything do I took the car to my Ford dealer-Hawk Ford. They have always been wonderful so I knew when the sensor went off there was no way I could do anything do I took the car to my Ford dealer-Hawk Ford. They have always been wonderful so I felt very confident that they could fix the problem. P More

Great service I would bring my vehicle back. Techs were fast and kept me informed the whole time. The service writers are very nice and cares about the customers I would bring my vehicle back. Techs were fast and kept me informed the whole time. The service writers are very nice and cares about the customers More

Excellent service I’m sorry I was suspicious of them on my previous visit here, based on the dishonesty of another ford dealership. That’s why I came back here. The se I’m sorry I was suspicious of them on my previous visit here, based on the dishonesty of another ford dealership. That’s why I came back here. The service then & now was quick & the front staff was friendly. Will keep coming. More

Good service A very good service and very professional care to people and car I will recommend this to all my friends and family members well done A very good service and very professional care to people and car I will recommend this to all my friends and family members well done More

Excellent service! Comfortable waiting area with very good coffee and comfortable seats. Stall was very clean. Great experience. I would definitely have car serviced th Comfortable waiting area with very good coffee and comfortable seats. Stall was very clean. Great experience. I would definitely have car serviced there in the future. More

I had the WORKS done to my ESCAPE The service people were very courteous and professional!! The Lady at the service counter was kind enough to explain all the details of my works package. very courteous and professional!! The Lady at the service counter was kind enough to explain all the details of my works package. More

Fast and efficient service Looking for quality service go directly to the SALES department or the SALES Representative. Now the service department is a different story, those pe Looking for quality service go directly to the SALES department or the SALES Representative. Now the service department is a different story, those people need to take some notes from the Sales department.... More

Fast and Efficient From check in to check out my time waiting was half of what anticipated. Pleasant waiting area with fresh coffee. Fixed any concerns I had. Worth the From check in to check out my time waiting was half of what anticipated. Pleasant waiting area with fresh coffee. Fixed any concerns I had. Worth the half hour drive for excellent care. More

awesome service everytime I come in to have my car serviced the staff is very knowledgeable and polite. I would always recommend them to anybody. there performance is everytime I come in to have my car serviced the staff is very knowledgeable and polite. I would always recommend them to anybody. there performance is in the top 1% of any dealer in the state. thanks again to the service department and quick lube team as well you guys never disappoint. More

Service department Very helpful and prompt, glad I went with this dealer to purchase a new car. Salesmen, finance, and service have all been very helpful thus far. Very helpful and prompt, glad I went with this dealer to purchase a new car. Salesmen, finance, and service have all been very helpful thus far. More