Napleton Ford of Oak Lawn

My vehicle was completed quickly and the staff was very knowledgeable and pleasant and I got a complete report on the condition of my brakes tires filters and battery bottom line very satisfied knowledgeable and pleasant and I got a complete report on the condition of my brakes tires filters and battery bottom line very satisfied More

I received such exceptional customer service on my service visit. Todd my service advisor provided me excellent service as usual. Albert and Darryl drove me home and then picked me up when my car was service visit. Todd my service advisor provided me excellent service as usual. Albert and Darryl drove me home and then picked me up when my car was ready. I had such a great experience. More

Very satisfied with the job done. Will return again for any sevice needed. I made an appointment before visiting and was taken in by my appointment time. any sevice needed. I made an appointment before visiting and was taken in by my appointment time. More

My experience at this dealer ship was meant with mixed feelings, but overall handled well. The only complaint I really have is the financial department that had me sign the deal was rather ride to me. feelings, but overall handled well. The only complaint I really have is the financial department that had me sign the deal was rather ride to me. More

Great work! Repair diagnosed quickly and completed days ahead of schedule. Eva was great to work with and she kept me informed. Great customer service. Always get great work from Hawk Ford service. ahead of schedule. Eva was great to work with and she kept me informed. Great customer service. Always get great work from Hawk Ford service. More

I was really happy with the service I would recommend this dealership to all my friends ,thank you again I will definitely buy the car with you this dealership to all my friends ,thank you again I will definitely buy the car with you More

I was very pleased with the service I received. Paul kept me informed and before I knew it my truck was done. Quick and reliable service thanks Hawk Ford! me informed and before I knew it my truck was done. Quick and reliable service thanks Hawk Ford! More

I would so everyone I dealt with at Hawk ford was very helpful and concerning of my needs. I would return with my service van agsin helpful and concerning of my needs. I would return with my service van agsin More

My service experience was good. I appreciated having a loaner vehicle for use at no expense to me. I appreciated the text alerts on my car. loaner vehicle for use at no expense to me. I appreciated the text alerts on my car. More

Everything went good, had an appointment and was taken within 10 of my appointment time. They didn’t change my window sticker again for the next mileage/date to bring it in next. Also they put my tires at within 10 of my appointment time. They didn’t change my window sticker again for the next mileage/date to bring it in next. Also they put my tires at 40 pounds when it’s warmer out AND my tires max pressure is 35 not cool. By the time I got to work my tires were at 46 pounds so I had to take air out. WATCH THAT PEOPLE so you don’t have a blow out. Wasn’t told a thing about my air filter or cabin filter and my car is 3 yrs old and I KNOW I need them both. I replace them myself but it was a bit unsettling as to what they REALLY chem behind the scenes. I love Hawk Firs but they could improve more. Thank you for your kindness while at your facility it is appreciated. More