Napleton Ford of Oak Lawn

I want to say thank you to Nick and Two Hawk boards team who help me drive off thank you for being there thank you who help me drive off thank you for being there thank you More

I love it I wouldn’t buy no other vehicle but ford Especially Mike Hopkins he was very professional in helping me some sales ppl lie just to get the sale Especially Mike Hopkins he was very professional in helping me some sales ppl lie just to get the sale More

The folks are very helpful and great service every visit! My wait was short and the gentleman in the quick lane is always extremely nice. My wait was short and the gentleman in the quick lane is always extremely nice. More

In and out for service for my ford the work was quick customer service was great. The problem was solved in a timely manner good. customer service was great. The problem was solved in a timely manner good. More

Very fast and professional service. No long wait time. Friendly and professional staff. Clean waiting area for customers. Can’t wait for my next service appointment. Friendly and professional staff. Clean waiting area for customers. Can’t wait for my next service appointment. More

Felt like a number I just wish I could get treated like I spent $75K 6 months ago on a 2019 Ford Truck that's all. Service managers were dismissive and lacked the basic I just wish I could get treated like I spent $75K 6 months ago on a 2019 Ford Truck that's all. Service managers were dismissive and lacked the basic skill of listening to the customer. I tried to explain an issue I'm having with the door, even offered to take the technician/manager for a drive to show the problem but they declined. Door is still broken... More

Always get great service ! Work done in a timely fashion! Needed to ask questions about my vehicle and Amber called a salesman to help us Salesman Ramy went out of his way to get us the info we n fashion! Needed to ask questions about my vehicle and Amber called a salesman to help us Salesman Ramy went out of his way to get us the info we needed ! Thanks More

Great and quick service. Vehicle brought for regular service and was done within 30 minutes. Alex at service desk was courteous and efficient. Would definitely continue to Avail of their services in the service and was done within 30 minutes. Alex at service desk was courteous and efficient. Would definitely continue to Avail of their services in the future. More

Eva in service dept. kept me informed the whole time. Everything is running great. for my Ford Taurus X. See you on the next service event. Everything is running great. for my Ford Taurus X. See you on the next service event. More

Quick lane service writers are Great!! I was a little dissatisfied with oil dropped on my bumper. But good service in Quick lane. I would recommend. dissatisfied with oil dropped on my bumper. But good service in Quick lane. I would recommend. More