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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,910 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,910 reviews
December 09, 2019
Great Im still waiting for my car to be serviced. Unable to comment on quality of work. Once repairs have been made. I will be willing to comment. Im still waiting for my car to be serviced. Unable to comment on quality of work. Once repairs have been made. I will be willing to comment. More
by dw112
Verified CustomerEmployees Worked With
Tod
December 09, 2019
Radiator replacement I was from out of town with my car stuck at Midway Airport. My insurance company gave me a short list of recommended places I could have my radiator I was from out of town with my car stuck at Midway Airport. My insurance company gave me a short list of recommended places I could have my radiator replaced. Hawk Ford ended up being an excellent choice with proximity, hours of operation, communication, timely service, and customer relation all minimizing the anxiety of an uncertain situation. More
by Stephen Teal
Employees Worked With
Tod Maca, Ken ??
December 09, 2019
New tires Best service!!! Fast, professional, affordable and friendly! I have always gotten my car serviced here, not because it’s where I purchased it but beca Best service!!! Fast, professional, affordable and friendly! I have always gotten my car serviced here, not because it’s where I purchased it but because of their outstanding service! More
by MARIAMGODINEZ74
Employees Worked With
Paul Werges
December 09, 2019
Good service Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting ha Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting have to take care of the problem. More
by Salaampage
December 09, 2019
Excellent service I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you More
by Britton544
Employees Worked With
Ramy Modalala
December 09, 2019
Good service I’ve been coming to ford since 2015. The staff is always helpful and very professional. Anytime I have an car issue I know they will take care of it. I’ve been coming to ford since 2015. The staff is always helpful and very professional. Anytime I have an car issue I know they will take care of it. More
by Davonna
Employees Worked With
Joe Venditti, Paul Werges
December 06, 2019
Oil change Brought in my 2014 Subaru and it calls for full synthetic oil, but you installed the partial blend instead. Dissatisfied that you didn’t take the time Brought in my 2014 Subaru and it calls for full synthetic oil, but you installed the partial blend instead. Dissatisfied that you didn’t take the time to research Larry More
by LARRYMARS
Employees Worked With
Alex
December 05, 2019
Great service The quick lane staff has Fast, friendly and convenient service appointments. I was able to get my car in for service the same day. I will be back! The quick lane staff has Fast, friendly and convenient service appointments. I was able to get my car in for service the same day. I will be back! More
by Saunders90
Employees Worked With
Fast lane staff
December 05, 2019
Amazing!!! Joe Venditti and Brittanie Cowan made the whole process smooth and enjoyable! I will definitely be recommending Hawk Ford of Oak Lawn to everyone I kn Joe Venditti and Brittanie Cowan made the whole process smooth and enjoyable! I will definitely be recommending Hawk Ford of Oak Lawn to everyone I know. More
by slcjoliet
Employees Worked With
Brittanie Cowan, Joe Venditti
