Napleton Ford of Oak Lawn

great experience overall Great place to do business and the salesman was terrific. We have done business here for 25 years and have always had a wonderful experience Great place to do business and the salesman was terrific. We have done business here for 25 years and have always had a wonderful experience More

My experience was comfortable. My five star review was given because my service check in specialist was informative as well as courteous The environment was also friendly and cour My five star review was given because my service check in specialist was informative as well as courteous The environment was also friendly and courteous. More

Replacing a window washer nozzle. Made an appointment, was greeted before my time. After the review of my issue I was shown the issue and it was fixed. Very courteous employees and I w Made an appointment, was greeted before my time. After the review of my issue I was shown the issue and it was fixed. Very courteous employees and I was in and out quickly. More

I dropped off and waited. Nothing out of the norm. I was a little late due to some road construction traffic. However, I didnt mind waiting for my oil change and they had to replace a taillight for me. I was a little late due to some road construction traffic. However, I didnt mind waiting for my oil change and they had to replace a taillight for me. More

Simply outstanding service I always enjoy my visits at Hawk Ford for servicing my vehicle because of the professional way they deal with me and the very personalize touch they p I always enjoy my visits at Hawk Ford for servicing my vehicle because of the professional way they deal with me and the very personalize touch they provide I appreciate them explaining all the issues that arise with my vehicle and I thank them for that greatly. More

Great service. Great Customer service and Vehicle repair was done efficiently. I just think diagnostic pricing should be adjusted depending on the issue. $150.00 for Great Customer service and Vehicle repair was done efficiently. I just think diagnostic pricing should be adjusted depending on the issue. $150.00 for a simple door locking issue diagnostic and labor of almost $200 /hr for a door latch assembly seems a little high. It's not like they were working on transmission or motor. I apologize if I'm wrong and maybe not familiar with pricing but it did seem a little high to me. I would still recomend Hawk Ford for the customer service received. More

Satisfied customer Called and got price for work Amber took care of everything Price quoted was price payed. Work was completed on the same day . All worked out. Called and got price for work Amber took care of everything Price quoted was price payed. Work was completed on the same day . All worked out. More

Fast service My window would not roll up and it was freezing, they were able to give me a next day appointment and had it fixed that same day. My window would not roll up and it was freezing, they were able to give me a next day appointment and had it fixed that same day. More

Very nice and helpful. People in the service department were very friendly. They finished with my car st the exact time they said they would. No problems so far but time will tell. were very friendly. They finished with my car st the exact time they said they would. No problems so far but time will tell. More

The people were friendly and helpful and service was quick. It did help to make an appointment prior to my visit. I believe that facilitates a quick turn around time. quick. It did help to make an appointment prior to my visit. I believe that facilitates a quick turn around time. More