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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,844 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,844 reviews

November 20, 2019

Engine Light went to Hawk Ford to have my Engine Light checked. I had to make appt. for the full service. meanwhile I got my oil change and New Wiper Blades. More

by JOANFREDERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Venditti, Joe Venditti
November 20, 2019

Awesome service Hawk Ford's Service Department provides unbelievably awesome service hands down! Paul got me in and out! My glove box lock is now fixed and function More

by NIAJOS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
November 20, 2019

Winterize, Multi-point inspection, Transmission flush Paul Stassin, Assistant Service Manager,, was courteous and professional. He reviewed history of past service and made appropriate recommendations. More

by kavols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Stassin
November 20, 2019

Great service and not a long wait time for service. Great customer service and explained everything with detail. Will be back for future services for my car. More

by Esperanza1083
Recommend Dealer
Yes
Employees Worked With
Alexander Marcinkowski
November 20, 2019

Awesome I use the Quick Lane for all my oil changes. I set my appointments early and get out quick! The employees work fast ans get it done. The price is rig More

by keko724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex!
November 19, 2019

Thank you Purchasing a business vehicle could not have been easier. Price from Hawk Ford was competitive. Accessories were added easily Yaz was thorough More

by RMNEQUIPMENTLEASING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah
November 19, 2019

Oil change It was pretty crowded when I got there so I expected to wait longer than I actually did. Great job of getting me in and out in a timely manner. More

by GAINES2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the 2 people who I worked with this time
November 19, 2019

Long wait times Waited a little over two hours to have my oil changed. Was told it would take about an hour and twenty minutes. Customer service reps are nice. Will s More

by JR114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber
Nov 20, 2019 -

Napleton Ford of Oak Lawn responded

Thank you for your feedback, we appreciate it! We would like to apologize for having to wait longer than expected for your oil change. If there is anything we can do to keep your business here with us, please let us know! Give us a call at your earliest convenience at 708-599-6000. Have a great day, and we hope to see you again in the future!

November 19, 2019

Great maintenance The service center was timely in providing the oil change that was needed in my car. The price for the oil change was really good. More

by patrick.mcnicholas1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Martinez
November 19, 2019

Fantastic customer service I was out shopping and my car was riding rough. I took my car to Hawk and they took excellent care of me. They found the problem and had me back on More

by djelane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Werges
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