Napleton Ford of Oak Lawn

Friendly and informative sales especial. Karen Boll and Sam See title of your review remarks ! that's why I came back to buy another car from you guys , but I was hoping that you could have given me a veteran See title of your review remarks ! that's why I came back to buy another car from you guys , but I was hoping that you could have given me a veteran s discount More

What a great group of people. Joe Venditti, great salesman. I will be back to see Joe for my next car. I can always rely on Joe and Ford for top quality. Joe Venditti, great salesman. I will be back to see Joe for my next car. I can always rely on Joe and Ford for top quality. More

Absolutely amazing customer service I came to the dealership after I forgot my car key back at my parent’s house in Michigan. I flew into Midway and had no way to get back to my apartmen I came to the dealership after I forgot my car key back at my parent’s house in Michigan. I flew into Midway and had no way to get back to my apartment and job in Champaign-Urbana. It was a last minute request but the service department took care of me right away and reprogrammed a new key for me! I don’t know what I would’ve done! They were so helpful! Great customer service and dealership! More

Excellent service, Ouick Lane always superb job. Alex Marcinkowdki always comes through. He has superb people skills and always remembers the customer's name. Very fast and timely. Will answer all qu Alex Marcinkowdki always comes through. He has superb people skills and always remembers the customer's name. Very fast and timely. Will answer all questions and I feel confident of receiving the best care and always a job well done. If your vehicle requires the Service Dept instead of Quick Lane, he will take care of it for you, in a timely manner. An asset to Hawk Ford! More

Great service + great price Alex took care of my two cars even without an appointment, the price was great and they even applied a discount based on my service records from past Alex took care of my two cars even without an appointment, the price was great and they even applied a discount based on my service records from past services awards, excellent service, thank you. More

Extremely Satisfied Customer The Department is very professional and organized and always gets you logged in once you arrive. I am usually very busy and timing is hard for car ma The Department is very professional and organized and always gets you logged in once you arrive. I am usually very busy and timing is hard for car maintenance but I always get in and out quickly. The staff is friendly and is aware of the normal maintenance needs of my vehicle. More

Quick Lane Why make a appointment for a oil change when you wait 15 minutes for a person to come to the desk and check you in. Then wait another 10 minutes while Why make a appointment for a oil change when you wait 15 minutes for a person to come to the desk and check you in. Then wait another 10 minutes while your finished car is sitting out in front to get your bill while the clerk is waiting with a person who is on the phone checking with someone to see if a service to their car should be done. Why call this Quick Lane? I have been a customer with Hawk Ford for over 50 years with all the previous owners. More

ford f150 Great to buy a truck from .Had a excellent buying experience. Wood buy a car or truck again from Hawk ford in the future if needed. Great to buy a truck from .Had a excellent buying experience. Wood buy a car or truck again from Hawk ford in the future if needed. More

Kathy got me in and out on time they kept me updated as to what was going on, great service.. plan on bringing my Lincoln in in the very near future to what was going on, great service.. plan on bringing my Lincoln in in the very near future More