Napleton Ford of Oak Lawn
Oak Lawn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,887 reviews
Good service Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting ha Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting have to take care of the problem. More
Excellent service I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you More
Good service I’ve been coming to ford since 2015. The staff is always helpful and very professional. Anytime I have an car issue I know they will take care of it. I’ve been coming to ford since 2015. The staff is always helpful and very professional. Anytime I have an car issue I know they will take care of it. More
Oil change Brought in my 2014 Subaru and it calls for full synthetic oil, but you installed the partial blend instead. Dissatisfied that you didn’t take the time Brought in my 2014 Subaru and it calls for full synthetic oil, but you installed the partial blend instead. Dissatisfied that you didn’t take the time to research Larry More
Great service The quick lane staff has Fast, friendly and convenient service appointments. I was able to get my car in for service the same day. I will be back! The quick lane staff has Fast, friendly and convenient service appointments. I was able to get my car in for service the same day. I will be back! More
Amazing!!! Joe Venditti and Brittanie Cowan made the whole process smooth and enjoyable! I will definitely be recommending Hawk Ford of Oak Lawn to everyone I kn Joe Venditti and Brittanie Cowan made the whole process smooth and enjoyable! I will definitely be recommending Hawk Ford of Oak Lawn to everyone I know. More
Overall excellent experience I came in to Hawk looking for a used F-150. With Ali’s help, I was surprised to learn that I could get a brand new F-150 in exactly the configuration I came in to Hawk looking for a used F-150. With Ali’s help, I was surprised to learn that I could get a brand new F-150 in exactly the configuration I wanted for only a little more than a used one. To me, that was a great deal. On top of that, I was offered more for my trade-in than Carmax offered me the day before. Ali was incredibly helpful, patient, and knowledgeable throughout the entire process. Joe in the finance department answered all my questions thoroughly and made the paperwork process easy. The only issue I encountered in the entire process was a very minor scratch I found near the keypad on the driver’s door, caused when the protective tape was being removed. I didn’t notice it when I left the dealership because it was already dark outside (they probably didn’t see it either), otherwise I am certain that they would have gotten it fixed for me before I drove off. More
Fusion repair Bringing my car back to the dealership to after purchasing it at Hawk Ford, I totally expected to get the runaround. It was just the opposite within 1 Bringing my car back to the dealership to after purchasing it at Hawk Ford, I totally expected to get the runaround. It was just the opposite within 10 seconds of me explaining my dilemma, the salesman took care of everything. No questions asked. I would highly recommend Hawk Ford, especially my salesman Yaz! More
Service I did not speak to anyone about the things they found that needed to be corrected..This is the first time it happened ,I have been bring my car for ye I did not speak to anyone about the things they found that needed to be corrected..This is the first time it happened ,I have been bring my car for years. Every since River Oaks close. More


