Napleton Ford of Oak Lawn

We’ve been satisfied customers of Hawk Ford for years. Whether sales or service the people are friendly and professional. Service is quick and easy, and always done right. Whether sales or service the people are friendly and professional. Service is quick and easy, and always done right. More

The woman in the Service Dept/Cust. Service on Friday, April 17, 2020 who assisted in my visit was very nice. I am not sure of her name. April 17, 2020 who assisted in my visit was very nice. I am not sure of her name. More

Eva was very courteous. She saved me from excess service and cost. I was very happy with my visit. The customer waiting area is amazing and the wifi is solid. Thank you. and cost. I was very happy with my visit. The customer waiting area is amazing and the wifi is solid. Thank you. More

I always come here to get my vehicle serviced. The people are friendly, answer any question I may have. The waiting time is very reasonably. are friendly, answer any question I may have. The waiting time is very reasonably. More

Thank you for everything .You guys are always fast and thorough with all your information and your service. My car runs great. I also love all the coupons that I get in the mail it really helps the budget thorough with all your information and your service. My car runs great. I also love all the coupons that I get in the mail it really helps the budget. More

He was able to look up my tire and wheel coverage and my tire was covered which saved me what I paid for the coverage. tire was covered which saved me what I paid for the coverage. More

Overall my experience was wonderful. The only issue I encountered was that I had to wait almost 25 minutes for the Porter to bring my Ecosport around. encountered was that I had to wait almost 25 minutes for the Porter to bring my Ecosport around. More

I was in and out and the cashier was very nice and friendly. She made me feel comfortable and the service. The service was fast as well. friendly. She made me feel comfortable and the service. The service was fast as well. More

Needed a Battery, Called Hawk and said they would try to squeeze me in. When I arrived they took my car and about 20 min later it was done. FAST, CURTERIOUS, SERVICE. squeeze me in. When I arrived they took my car and about 20 min later it was done. FAST, CURTERIOUS, SERVICE. More

Their customer service is poor. They do not appreciate their customers. They act like they’re doing you a favor for spending money there. I’ve purchased two cars from here and I won’t return here for any their customers. They act like they’re doing you a favor for spending money there. I’ve purchased two cars from here and I won’t return here for any service or a new car again. The only person I have had a great experience with is the sales rep Joe Venditti. More