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Napleton Ford of Oak Lawn
Oak Lawn, IL
4,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM
Tuesday 7:00 AM
Wednesday 7:00 AM
Thursday 7:00 AM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,145 reviews
May 04, 2020
The brakes are strong and quiet, as new rear rotors and pads were replaced. The staff was friendly and got the work done quickly. I am pleased with the work done on the brakes. pads were replaced. The staff was friendly and got the work done quickly. I am pleased with the work done on the brakes. More
by JMIKOLAITIS
Verified CustomerEmployees Worked With
Eva, James Benck
May 04, 2020
Great sales department very helpful and straight forward. Enjoyed being around and Nick and yaz. Was able to joke and have fun while helping find a vehicle that was right for me. Enjoyed being around and Nick and yaz. Was able to joke and have fun while helping find a vehicle that was right for me. More
by dromano
Employees Worked With
Nick Shaqra, Yaz Rabah
May 03, 2020
Close to home. Good service through the years. Salesman was great. Really like the Escape that I purchased. When I need another vehicle they are my choice was great. Really like the Escape that I purchased. When I need another vehicle they are my choice More
by Dan Geraghty
Employees Worked With
Ali Huseen
May 02, 2020
It was a good experience overall. Courteous sales people who appeared to want to make the best deal. Would have liked to finance through Ford. who appeared to want to make the best deal. Would have liked to finance through Ford. More
by patrickevoy
May 01, 2020
The service was excellent, I will definitely continue to have my vehicle serviced there. The prices were relatively decent, but the customer service was outstanding! have my vehicle serviced there. The prices were relatively decent, but the customer service was outstanding! More
by Harley
Employees Worked With
James Benck
May 01, 2020
Very nice staff. Surroundings were clean and comfortable. Fast service. Most staff wore mask, but every customer had on a mask. Service advisor explained what was involved in service appointment. Fast service. Most staff wore mask, but every customer had on a mask. Service advisor explained what was involved in service appointment. More
by JDub
Employees Worked With
James Benck
May 01, 2020
Everyone whom I had incounter with at Hawk ford from the operator to the service department porter cashier fast lane was very professional they made u feel very special Thank u Hawk Ford ! operator to the service department porter cashier fast lane was very professional they made u feel very special Thank u Hawk Ford ! More
by COFFEE613106
Employees Worked With
N/A, Nick Shaqra, Paul Werges, James Benck
