Napleton Ford of Oak Lawn

It was a smooth transaction. The staff was courteous and informative. We have never had a bad experience so far with this dealership in terms of service. informative. We have never had a bad experience so far with this dealership in terms of service. More

I don’t like going to dealerships due to the pressure buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. More

My service Experience Amber was great! I appreciated her explaining my options for purchasing tires for my car. It was extremely busy but she took her time explaining optio Amber was great! I appreciated her explaining my options for purchasing tires for my car. It was extremely busy but she took her time explaining options to me. I called later and left a message for Amy to call me. Just wanted to know if tire warranty would be mailed. Not sure if she got the message because they were extremely busy. Decided to just wait because it will probably be mailed to me. More

Oil change Service was good had my control rod replace the service department was helpful in getting things done, I always leave with smile thanks the service department was helpful in getting things done, I always leave with smile thanks More

Very professional. I would work with this dealership again. They helped me understand the difference in buying a car from Illinois and Indiana since that is where I live. again. They helped me understand the difference in buying a car from Illinois and Indiana since that is where I live. More

My husband and I have been customers at Hawk Ford for 22 years. We have received excellent customer service thanks to our lease manager, Joe Venditti! years. We have received excellent customer service thanks to our lease manager, Joe Venditti! More

With everything that is going on in the world right now all went well. Having never used this service department before I would use in the future. all went well. Having never used this service department before I would use in the future. More

My car was due for a oil change and 9 month check on my car and also check my car fluid rotate my tire also car and also check my car fluid rotate my tire also More

Very fast service when you make an appointment with Quick Lane I dropped my car off 1/2 hour early and it was done before my actual appointment time Lane I dropped my car off 1/2 hour early and it was done before my actual appointment time More

All the Service Dept personnel were very helpful in getting my vehicle serviced in a timely manner even with the restrictions due to the ongoing health crisis. getting my vehicle serviced in a timely manner even with the restrictions due to the ongoing health crisis. More