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Napleton Ford in Libertyville

Libertyville, IL

3.2
311 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 311 reviews

September 05, 2019

New vehicle purchases and service Our company recently purchase a few vehicles from Dave Melamed at Napleton. Dave was great to work with, he is aware that time is valuable, he got us More

by Blackhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal, Natalie and Ralph in Service, David Melamed
July 31, 2019

Fast Emergency Service Sam Dicarlo in Service is the best, I needed a tire fast ( didn't want to commute on the mini spare) Got me in and out in record time without an app More

by AlwaysaFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Dicarlo
July 23, 2019

Sunroof repair This was a difficult problem to both diagnose and successfully repair, Even though this took several trips to figure out exactly what the issue was a More

by MR Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrian did a great job on this one.
July 19, 2019

The Best! Shane Holmes always delivers. Always as promised. Great experience every time! Highly recommend you give this dealership a chance. You will not be dis More

by JMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Holmes
July 16, 2019

Best Service Ever! Kirk has helped me TWICE so far since I purchased my 2014 Ford Escape on June 1st! Each time, he was kind, compassionate and thorough. He kept me in t More

by klnes820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
July 10, 2019

Amazing customer service I went in for a warranty related question and Roca helped me out tremendously. I would definitely recommend anyone I know to go here for help. More

by TawneyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rica Blackburn
July 10, 2019

Best cashier and awesome customer service experience Rica Blackburn answered all my questions, she was very friendly and took care of my concerns. I will definitely be coming back there and let my friend More

by msymills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rica Blackburn
July 07, 2019

Purchased 2019 Escape Excellent experience! All was laid out and explained in detail. Negotiated a bit and made a deal. Definitely will be back if ever in need of a car. More

by Ampannjau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chiappetta, Rich Randazzo
July 02, 2019

F150 lease Leased a 2019 F150 and everyone was more than friendly and helpful. They beat 4 other dealers prices by $70 dollars a month. Great experience More

by Neb14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gordon , Julie Pasley, Paul Bochenek, Jim Mueller
May 22, 2019

Serviced my Ford Fusion with Professional Quality My experience began with Darrin Maihack at the Service Desk. He explained all the cost and time frame and was helpful and concise. My problem was a no More

by Dan's Fussion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Maihack, Douglas Campbell
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