Napleton Ford in Libertyville

Gio Pina was very helpful, as soon as we got there he greeted us immediately and did his best to help us find the right car. Amazing work, definitely recommend going there and asking for Gio Pina to help greeted us immediately and did his best to help us find the right car. Amazing work, definitely recommend going there and asking for Gio Pina to help you find the car you want or need. More

Great Dealership and Awesome Salesperson Gio! Really felt that their Customer Service was above and beyond! Really felt that their Customer Service was above and beyond! More

Great customer service! I would definitely be recommending this dealership to everyone I know. Every question and concerns I had were answered by my salesman Gio Pina. Trade I would definitely be recommending this dealership to everyone I know. Every question and concerns I had were answered by my salesman Gio Pina. Traded in my car and got a great deal! Thank you so much for everything! More

I have purchased used car with this dealer, there were engin check warning light pops up within 3 days after car delivery. Initially I was told it could be sensor fault issue and reset system and gave it engin check warning light pops up within 3 days after car delivery. Initially I was told it could be sensor fault issue and reset system and gave it to me. Then again next day morning itself same engin check warning pops up. We approach again, they behave very rude like it will be your problem it cannot be fixed. They knew the issue even before they hide and sold it to me. It was very bad, not trusted dealer. Don't go this dealer not trusted ford dealer... More

We had our 2014 Fusion serviced and left with a new 2023 Exployer Hybrid😂 The service was great and at a reasonable price. And, of course, Jim in sales did a great job. Exployer Hybrid😂 The service was great and at a reasonable price. And, of course, Jim in sales did a great job. More

They have a bronco sport listed at $38,157 and state that this price is an internet special to deal the salesperson or show them picture of add to get the cars.com price. No disclaimer that pricing is subjec this price is an internet special to deal the salesperson or show them picture of add to get the cars.com price. No disclaimer that pricing is subject to change in their ad on the site. When contacting them thru cars.com then they proceed to quote a price of over $44,000 for the same vehicle. This is blatant false advertisement and very unethical behavior. If they are adding a dealer mark up they should be upfront and properly disclose that as I’ve seen other dealerships doing on their listings. In fact, Ford has stated that they are against dealer mark ups and will even consider withholding inventory from dealers reported to be price gouging customers. This dealer should not be allowed to continue to advertise their cars on this site. More

Rich Randazzo treated me as family and I did likewise. The sale went smooth and my requests were honored. I was shown a truck on the lot that fit all my expectations. The sale only took a few hours to com The sale went smooth and my requests were honored. I was shown a truck on the lot that fit all my expectations. The sale only took a few hours to complete and I took my new F150 home the same night. I'm looking forward to having my truck serviced by contract repairs when needed. My self repair days are ending. Thank you all Napleton Ford staff. Paul Sierzega More

They sold my mother a lemon car and refused to help pay for any repairs. The car hasn’t been owned for 2 months and it has stopped working twice. We took it back to the dealership for repairs where they ch for any repairs. The car hasn’t been owned for 2 months and it has stopped working twice. We took it back to the dealership for repairs where they charged her $1300 to fix it. Then three weeks later, the same issue occurred. Terrible dealership More

I think its price gouging to show MSRP then ask 15 K more than MSRP. than MSRP. More