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Napleton Ford in Libertyville

Libertyville, IL

3.1
309 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 309 reviews

June 13, 2011

Rich helped me find a nice pre-driven car for my son in a price range that was just great. We had a very limited budget & was able to find a great car in my price range. More

by mysunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Freni
June 13, 2011

Angelo was very friendly and helpful. He responded quickly to all of my concerns and questions and helped me find a vehicle that fit my interests and my price range. I'm very happy with the high level More

by John4253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Grippo
June 13, 2011

We bought ourselves a new Ford Fusion. Our salesman, Rich was not pushy. He worked with us regarding what we wanted for our trade-in. More

by ldett
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Freni
May 13, 2011

Brought 2002 Ford Taurus to my mechanic, he said fuel pump was the problem, approx $800 repair. Fuel pump was covered under extended warrenty so I took car to Napleton. I told Napleton my mechanics info, More

by vulcan1591
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
January 24, 2011

These guys are rip offs. They are all a bunch of lazy old men who are xxxxx. They promise things and then when you need it done they say they don't know whats wrong with your vehicle. The manager, Stev More

by Napletonfordsucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve and Rich
January 14, 2011

I had an excellent experience with their service department. I brought my vehicle in for a recall and I was expecting the headache of having to drop my car off, find a ride, hope it was finished in More

by AlternatePast
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hamilton
December 27, 2010

Beware...service costs are in left field! To replace transmission on my salesmen Ford Escape Napleton quoted us $3500. When Napleton was told another nearby Ford dealer would do it for $2900 they lower More

by boilerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Radtke
June 04, 2010

When my grandma went there wally was very helpful and made it very comfortable for my grandma in choosing a new vehicle. It has been hard for her since my grandpa passed away. More

by cjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wally pepsnik
April 12, 2005

In trying to convince us that they could get the car we wanted via a dealer trade, they generated an order screen for the exact car we wanted, printed the screen order out, did not submit the order, and th More

by penguin22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
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