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Napleton Ford in Libertyville

Libertyville, IL

3.1
309 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 309 reviews

June 15, 2011

I shopped several dealerships looking for the best deal for a 2011 Ford Fusion Hybrid. Rich was tremendously helpful and upfront about costs, with no hidden surprises when the deal was completed. Our new More

by chrisbuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Freni, Victor
June 14, 2011

I was looking for a particular Sport utility vehicle for my daughter. I called Napleton Ford and talked to Chris. They did not have the right one. Chris opened up his search to their other dealerships. More

by musclemaker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
June 14, 2011

I came in for an oil change. Upon inspection of my SUV, there were a few mechanical problems that in the near future will need to be fixed. Eric was very helpfull in explaining exactly what was wrong and h More

by belle7585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Radtke
June 14, 2011

I Bought a new Ford Edge with My Ford Touch. My salesman Tim Barcal was wonderful. He showed us how to use it, and even involved our 11 year old daughter in the sale. Hats off to all of Napleton Ford!! We g More

by tennis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Barcal
June 14, 2011

Devin was patient and thorough in helping make sure I got the car I wanted with every available incentive. Can't wait for it to get here. More

by pfgallagher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin schreiber
June 14, 2011

i had went in looking to buy a ford fusion, and he was very explainable and very helpful. i was extremly impressed on how everything worked out that day. he was very patient with me. i was very unsure if More

by ryan2009
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
June 14, 2011

I've been going to Napelton for service since 2005, and I have always been pleased. I know I can trust the service guys which means a lot to me. I find their pricing to be on par with competitors, but I ha More

by stacyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Mark
June 13, 2011

I would highly recommend this dealership as well as the employee that was helping me. The employee that helped me the most was Chris Acker. His knowledge was unparrelled to the other car salesman that I ha More

by jtwhite21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
June 13, 2011

Excellent customer service, bought a used truck from there, always get coupons in mail, free car washes and there staff is very friendly, service is great! More

by mpalmer458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Mark
June 13, 2011

I came in to buy a new Ford Mustang. Chris showed me the different models. He also helped me to find the right one for the right price. I would highly recomment Chris to all of my friends. More

by xx02accordbabexx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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