Napleton Ford in Libertyville

Jon Perez was great in assisting us with our new vehicle purchase. He did a phenomenal job trying to locate our ideal vehicle. He even came in on his day off when we went to pick up the vehicle. Great jo purchase. He did a phenomenal job trying to locate our ideal vehicle. He even came in on his day off when we went to pick up the vehicle. Great job and would definitely buy from Jon/Napleton again. More

I am very pleased ad happy with the Ford Fushion I purchased through Napleton. My dealer was more that helpful and answered my questions with great knowledge and was extremely informative in his know purchased through Napleton. My dealer was more that helpful and answered my questions with great knowledge and was extremely informative in his knowledge of the cars and showed me that at this time I was the only one he was concerned about helping. I would recommend Mr. Catalano to my family and friend. He was an incredible warmth and makes one feel at ease in his mannerism and quite personable in dealing with people. More

I worked with Tim Barcal and stopped in at closing time on a Saturday looking for a car for my wife and Tim showed me a new Ford escape that was a "demo" but seemed to be a good price. Came back the foll on a Saturday looking for a car for my wife and Tim showed me a new Ford escape that was a "demo" but seemed to be a good price. Came back the following Monday but my wife was not with me, so I asked Tim if I could drive the Ford Escape home to show my wife and let her drive it. Tim saw to it that I drove the Escape home to show my wife,I let her drive it, she liked it very much, and we bought the car. The next day I asked for an oil change (even though the demo I bought was not due for it) and Tim saw to it that the oil change was done and that the tires rotated free of charge. That same day Tim also missed his lunch to hook up the Bluetooth to the receiver on the Ford Escape. If our experience with the Ford Escape we purchased is as good as the initial experience with the dealership I'll certainly have no complaints! More

Tim was awesome! I just moved to IL from IN and needed some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process some wheels and had limited funds. Tim was able to find me a car in the price range I was looking for and truly helped me out. He made the process as fast as possible and completely painless. Tim even pulled a car fax report for us while we were test driving the car. He brought us ice cold water while we were waiting and we didn't even have to ask. I will recommend Tim and Napleton Ford in Libertyville to anyone and everyone. Just a great overall experience and a great used vehicle. More

Tim was very comfortable to work with, friendly and honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I honest. They even washed my wife's car (not bought at Napleton) while we waited. No pressure sales and finance staff and very easy to work with. I will certainly recommend Tim and Napleton Ford to family and friends. More

I have bought two autos new and used from this dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years dealership. Both sales went extremely smoothly. Burt my salesman was very easy to work with. I have brought my autos for service for the past 8 years. Service dept staff Eric and Mark communicate clearly and effectively with customers. They explain the problem and answer your questions. Quality of work and friendliness exceptional. I have never had a bad experience with Napleton and Sessler (previous dealership). I would highly recommend this dealership for sales and service. More

My last three cars were Saturns, because I didn't like to "haggle" about the price. However, my wife and I stopped in Napleton Ford in Libertyville to check out a new car and were welcomed almost immediatel "haggle" about the price. However, my wife and I stopped in Napleton Ford in Libertyville to check out a new car and were welcomed almost immediately by Mark Eck. He easily made us feel comfortable, answered all our questions and gave us the impression our needs were his focus. We expected a "car salesman" but met a new friend instead. We didn't buy at that time. Not long after, Mark called me with two used car options that came in, and I stopped by to see what he had. I trusted his suggestions and purchased one of them. I'm extremely pleased with the service he provided and have told a number of my friends and customers about him and Napleton Ford. Service since then has been quick and problem-free. Mark was a great find! More

Tim was great salesmen and answered all my questions on the Escape. The most knowledgeable saleman I have ever come across. I will certainly recommend him to all my friends and family. Napleton has a real the Escape. The most knowledgeable saleman I have ever come across. I will certainly recommend him to all my friends and family. Napleton has a real asset with Tim selling their cars. More

Service was excellent! I test drove several cars and visited on multiple occasions before getting the right one for me. Tim was great to work with. He provided very knowledgeable answers to all of my qu visited on multiple occasions before getting the right one for me. Tim was great to work with. He provided very knowledgeable answers to all of my questions. I ended up getting a used BMW 325 xi at a really great price! I recommend this dealership to anyone making the big decision of buying your first car! - Derek More

The dealer and Tom dealt with me very straight forward and honest. I spent many days configuring a vehicle that met my requirements and took a lot of Tom's time helping me look for a vehicle that would f and honest. I spent many days configuring a vehicle that met my requirements and took a lot of Tom's time helping me look for a vehicle that would fit me. When all was said and done it became apparant that I would need to order the vehicle, and Tom made that process as simple as possible. The whole group there from sales to service really take an interest in their customers, and never once did I feel that typical pressure to buy something I didn't need or want. They gave me a great price right from the start (no other dealer came close)and never shorted me on anything I was looking for. Great experience and I would point anyone who is considering a Ford or Lincoln to take a look at Napelton Ford! More