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Napleton Ford in Libertyville

Libertyville, IL

3.1
309 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 309 reviews

June 15, 2024

Jim, Bill, Bob and the entire staff at Napleton Ford were very professional, informative and accommodating. They 100% met our needs while shopping for a vehicle. More

by monika99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Swanson, Robert DiCicco, Jim Mueller
June 04, 2024

Purchased a vehicle off the lot after what was promised was not delivered. Less than 24 hours traded in to another dealer for vehicle that we previously ordered. Refused to refund parts and services not de More

by squirtlesquirt
Recommend Dealer
No
Employees Worked With
Jim Mueller
April 29, 2024

Great experience end-to-end. Had the Bronco model we wanted and was able to put a deposit in to hold it while my daughter, an ICU nurse working the night shift, was able to find More

by awarzecha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bochenek, Rich Randazzo
April 24, 2024

I wish it was a better buying experience- but I came to the vehicle I wanted and dealt with the lack sales experience More

by DREAMCAT78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gio , Daisy Mendoza
March 08, 2024

I had the best experience buying a car here. I can’t even express how friendly and helpful everyone was. Rich and Robert were especially nice and I feel like I left with not only a new car but n More

by Bvonhuben
Recommend Dealer
Yes
Employees Worked With
Robert Dicicco, Rich Randazzo
February 02, 2024

Fast, effective and polite interaction They have been very professional, they call me several time till all the details have been defined More

by milco
Recommend Dealer
Yes
Employees Worked With
Paul Bochenek
January 18, 2024

The sales people were helpful and no pressure was applied for the sale. Buying a car is never fun. I did purchase the car. More

by danhan12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Swanson , Jim Mueller
December 31, 2023

We have purchased several cars/trucks from NAPLETON Ford. We have always had amazing experiences at this dealership. I would highly recommend our salesperson Jim Mueller. The moment we walked into the dealer More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert DiCicco, Jim Mueller
December 08, 2023

Gio was wonderful to work with. He was very knowledgeable about the car and made it a pleasant experience. My overall experience at Napleton Ford was excellent. And I absolutely lov More

by Liesl
Recommend Dealer
Yes
Employees Worked With
Giovanni Pina
November 28, 2023

We have been buying cars from this dealership for years, and have had great service. More

by hjlsupplies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Swanson
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