Napleton Ford in Libertyville

What a great experience! Such professionalism! Thanks for a great experience purchasing a car today! The service was excellent and demonstrated a high level or professionalism. You are the best! I Thanks for a great experience purchasing a car today! The service was excellent and demonstrated a high level or professionalism. You are the best! I will definitely be back! More

I keep coming back For thirty some years I have been coming back to this dealership to lease a new Ford every three years. The sales staff and service have been consiste For thirty some years I have been coming back to this dealership to lease a new Ford every three years. The sales staff and service have been consistently friendly, competent, and hard working. I am never tempted to go anywhere else. More

Good follow thru Initial review was less than glowing toward Napleton Ford in Libertyville. However, Kevin Gordon went the extra distance to ensure TOTAL satisfaction. Initial review was less than glowing toward Napleton Ford in Libertyville. However, Kevin Gordon went the extra distance to ensure TOTAL satisfaction. I had given up on Napleton for any future dealings, and he was amazingly forthright. So excepting my shortcomings and their persistence at my satisfaction in fairness I would give them, Napleton 5 stars. Thanks Kevin More

Simple buying Mike and Julie are easy to work with. They are so professional. Anytime I have have any questions or need advice, they are always willing to help and Mike and Julie are easy to work with. They are so professional. Anytime I have have any questions or need advice, they are always willing to help and do what it takes to make sure that I’m happy. More

Great I had a great visit I recommend if you are thinking oo buying a car, work with Julie.. she is the best. :) great experience, thank you for everything I had a great visit I recommend if you are thinking oo buying a car, work with Julie.. she is the best. :) great experience, thank you for everything More

Julie was amazing. Made the process so easy and enjoyable. Definitely will go see her when we need make another purchase. It was an absolute pleasure. Than was amazing. Made the process so easy and enjoyable. Definitely will go see her when we need make another purchase. It was an absolute pleasure. Thanks Julie! More

@008 Acura TL Julie was the best sales rep I've ever working with. She was very patient and responded to each and every email in a timely detailed fashion. She was Julie was the best sales rep I've ever working with. She was very patient and responded to each and every email in a timely detailed fashion. She was very pleasant and friendly and listened to every detail I cited in terms of what it would take to sell me the car. She got the used car sales manager involved only when necessary and Mike was also great work with. A total pleasure all the way around. Even the Business Mgr made the extra effort and allowed me to save a bit of financing $$ by finding me a lower rate than I'd come in with. Thank you guys! Jim More

A little bit far but we are glad we went there. We were referred to this dealership through the Costco Auto Program. It's an hour drive but it all worth it. Our sales representative, Dave Melone, gr We were referred to this dealership through the Costco Auto Program. It's an hour drive but it all worth it. Our sales representative, Dave Melone, greeted us at the door and everything went so smoothly. The staffs here are very professional and helpful, not too pushy or too aggressive. We believe we got a very good deal with our 2018 Ford Explorer, which happens to be the the car I like the most. More

GREAT PRICES AND CUSTOMER SERVICE My experience with Napleton ford was amazing from the moment I walked in the showroom until I drove off the lot with my factory ordered F-150. I’d rec My experience with Napleton ford was amazing from the moment I walked in the showroom until I drove off the lot with my factory ordered F-150. I’d recommend this dealership to anyone. More

Great service We drove over 1 1/2 hours from Indiana for the car we purchased. We made an appointment and they were all ready for us. Dave, our sales guy was ne We drove over 1 1/2 hours from Indiana for the car we purchased. We made an appointment and they were all ready for us. Dave, our sales guy was new to this dealership but you'd never know. He was informative, friendly and above else, he was real not just some salesman who was looking for a sale! Thanks Dave for a great experience! More