Napleton Ford in Libertyville

Thank You Cecilio, My salesman was very informative. I felt comfortable asking questions and he took time to show me features I didn't know about. Thank you Cecilio for My salesman was very informative. I felt comfortable asking questions and he took time to show me features I didn't know about. Thank you Cecilio for making my purchase a nice experience and for the follow up to see how I was doing with my new car. More

Awesome experience The best car buying experience I've ever had from the Internet with Paul Lieber to my great salesman Bill Swanson who knew everything about the vehi The best car buying experience I've ever had from the Internet with Paul Lieber to my great salesman Bill Swanson who knew everything about the vehicle i purchased which makes the car buying experience so much easier, to the finance department who knew exactly what to do to seal the deal. The team is great at napelleton ford Libertyville . I strongly recommend coming down and checking them out!! More

Wonderful experience We really enjoyed the process of buying a new car with Ken Baumann. He was really helpful when it came to choosing between the different types of Exp We really enjoyed the process of buying a new car with Ken Baumann. He was really helpful when it came to choosing between the different types of Explorers. Also great with our kids and made sure they were comfortable throughout the process. I highly recommend Napleton Ford and salesman Ken Baumann! Dean and Jill M. More

Thank you! We love our new car and want to thank our super sales person Ken Baumann!! Thank you Ken!! It was well worth the extra drive! We love our new car and want to thank our super sales person Ken Baumann!! Thank you Ken!! It was well worth the extra drive! More

2010 CHEVY MALIBU Napleton Ford, Libertyville. Sept. 19, took my daughter in to purchase a used reliable vehicle. Thank you Ken Baumann for your helpful insight, when g Napleton Ford, Libertyville. Sept. 19, took my daughter in to purchase a used reliable vehicle. Thank you Ken Baumann for your helpful insight, when girls aren't sure what they really want. We appreciate your amazing service!! Anyone looking for a new or used vehicle, Ken is the guy who cares about your needs! Give him a call! More

Best used car purchase ever!! My husband and I arrived at Napleton Ford late on a Saturday afternoon to look at a used CMax Energi hybrid plugin. We called ahead because they were My husband and I arrived at Napleton Ford late on a Saturday afternoon to look at a used CMax Energi hybrid plugin. We called ahead because they were an hour from home and Alfredo was waiting for us when we arrived. It didn't take long to know we wanted this car and we were very pleased with the way we're treated by Alfredo Meno in Sales, Rachel Goc in Finance, and Luke in Service. They were all very friendly, helpful and knowledgeable. More

Good service, Ken Baumann is easy to work with! Got the Focus ST with an easy sale. Ken was easy going and enjoyable to discuss the car with. I enjoyed my experience and will return one day. I ca Got the Focus ST with an easy sale. Ken was easy going and enjoyable to discuss the car with. I enjoyed my experience and will return one day. I can easily recommend this dealer and Ken Baumann to others. More

The most streamlined excellent service experience ever! I am writing this because of such a unique and awesome experience I have had with this dealership . First of all I am 2900 miles away from home. I hav I am writing this because of such a unique and awesome experience I have had with this dealership . First of all I am 2900 miles away from home. I have needed o buy a car for the last two months but I wanted it to be a good, decent running car for reasonably inexpensive. I knew that going through a used lot was going to be a hassle considering I wasn't there. Well, I had Napleton Ford in libertyville make it seem as flawless as possible, as if I was there in the seat signing papers. I had a family member test dive the car, take all the pictures they needed to take, take payment and then send me the paperwork here in California to sign and return. They even gave me a return paid envelope. AMAZIING! Big shout out to Ken Bauman who made this process remarkably easy and simple. Being that I am in California, they allowed me to keep the car on the lot until someone from my family came to pick it up! If ever I am in the market in Illinois to purchase a car again, I will definitely be shopping with them! Thanks Ken and thank you to the team for making this usually horrific experience so easy and so streamlined! More

Napleton Ford - My Experience We are not sure where to start. We have to say there was no pressure to buy new or used and it is important to know that we were not looking to buy a We are not sure where to start. We have to say there was no pressure to buy new or used and it is important to know that we were not looking to buy anything. The staff was fantastic from service to sales. My new friend Ken Baumann was nothing but totally honest, listened to our needs and helped us make the purchase of my first vehicle that was very efficient and not time consuming. This all is thanks to Ken. Do not hesitate to meet Ken and his team, Dr. Zelek More

Professional Sales Team It was a pleasure dealing with Bill Swanson (Sales Consultant) from the beginning. My Wife and I arrived just before closing on a Saturday and we were It was a pleasure dealing with Bill Swanson (Sales Consultant) from the beginning. My Wife and I arrived just before closing on a Saturday and we were treated as if the dealership just opened for the day. Bill was very informative answering any and all questions we asked. Explained indepth the details of the vehicle we were test driving, and never made us feel rushed or uncomfortable. After we agreed to purchase vehicle well after closing. Bill had the car cleaned inside and out and ready at front door for us to take delivery. Bill Thank You for the Great Experience. More