Napleton Ford in Libertyville

@008 Acura TL Julie was the best sales rep I've ever working with. She was very patient and responded to each and every email in a timely detailed fashion. She was Julie was the best sales rep I've ever working with. She was very patient and responded to each and every email in a timely detailed fashion. She was very pleasant and friendly and listened to every detail I cited in terms of what it would take to sell me the car. She got the used car sales manager involved only when necessary and Mike was also great work with. A total pleasure all the way around. Even the Business Mgr made the extra effort and allowed me to save a bit of financing $$ by finding me a lower rate than I'd come in with. Thank you guys! Jim More

A little bit far but we are glad we went there. We were referred to this dealership through the Costco Auto Program. It's an hour drive but it all worth it. Our sales representative, Dave Melone, gr We were referred to this dealership through the Costco Auto Program. It's an hour drive but it all worth it. Our sales representative, Dave Melone, greeted us at the door and everything went so smoothly. The staffs here are very professional and helpful, not too pushy or too aggressive. We believe we got a very good deal with our 2018 Ford Explorer, which happens to be the the car I like the most. More

GREAT PRICES AND CUSTOMER SERVICE My experience with Napleton ford was amazing from the moment I walked in the showroom until I drove off the lot with my factory ordered F-150. I’d rec My experience with Napleton ford was amazing from the moment I walked in the showroom until I drove off the lot with my factory ordered F-150. I’d recommend this dealership to anyone. More

Great service We drove over 1 1/2 hours from Indiana for the car we purchased. We made an appointment and they were all ready for us. Dave, our sales guy was ne We drove over 1 1/2 hours from Indiana for the car we purchased. We made an appointment and they were all ready for us. Dave, our sales guy was new to this dealership but you'd never know. He was informative, friendly and above else, he was real not just some salesman who was looking for a sale! Thanks Dave for a great experience! More

Over the top service This dealership went above and beyond to make my deal happen & that I was a satisfied customer. Coming off a bankruptcy can mean extremely high intere This dealership went above and beyond to make my deal happen & that I was a satisfied customer. Coming off a bankruptcy can mean extremely high interest rates or declines, but Napleton Ford went to bat for me & got me a decent rate to help me purchase my vehicle. I'd like to Thank Dave Melone-sales, Steve-management & their finance guru-Danny for over the top service. More

Great experience This was our second car that we purchased from Napelton. Our sale was seamless. Dave and everyone were very friendly and helpful. I would recommend bu This was our second car that we purchased from Napelton. Our sale was seamless. Dave and everyone were very friendly and helpful. I would recommend buying your next car from them. More

Will be coming back I bought a used ranger from Melone. He found the perfect one at a great price. Thanks for helping me find the perfect truck. Thank you Dave Melone I bought a used ranger from Melone. He found the perfect one at a great price. Thanks for helping me find the perfect truck. Thank you Dave Melone More

F A S T and great customer service Fast deal and got it looking really good for taking home. Understood our concerns and took care of them without much trouble. Definitely recommend the Fast deal and got it looking really good for taking home. Understood our concerns and took care of them without much trouble. Definitely recommend them! More

Great people Very happy with my new used ride. Dave was great, very personable. Thank you for hooking us up. We are all ready for our road trip. Very happy with my new used ride. Dave was great, very personable. Thank you for hooking us up. We are all ready for our road trip. More

Friendly and pleasant experience Low pressure sales with attention to our needs. We were pleased with their willingness to work with us to achieve the sale of our new vehicle. Low pressure sales with attention to our needs. We were pleased with their willingness to work with us to achieve the sale of our new vehicle. More