Napleton Ford in Libertyville

Excellent experience Outstanding experience. Our sales agent Dave Melon and his manager could not have been more helpful in finding us the car we wanted. From the test dri Outstanding experience. Our sales agent Dave Melon and his manager could not have been more helpful in finding us the car we wanted. From the test drive through to the purchase, no pressure, just helpful dialogue to help us make the right decision. Once we decided, the closing process was so easy and quick compared to what we have heard of elsewhere where it takes hour and hours. Could not have been happier. Thanks, SL and JL More

Quick, polite, fair Second time purchasing from this dealership, Dave was easy to work with and I got what I wanted, for close to what I wanted. Will definitely be back a Second time purchasing from this dealership, Dave was easy to work with and I got what I wanted, for close to what I wanted. Will definitely be back again the next time I decide to buy. More

What a great experience! Such professionalism! Thanks for a great experience purchasing a car today! The service was excellent and demonstrated a high level or professionalism. You are the best! I Thanks for a great experience purchasing a car today! The service was excellent and demonstrated a high level or professionalism. You are the best! I will definitely be back! More

I keep coming back For thirty some years I have been coming back to this dealership to lease a new Ford every three years. The sales staff and service have been consiste For thirty some years I have been coming back to this dealership to lease a new Ford every three years. The sales staff and service have been consistently friendly, competent, and hard working. I am never tempted to go anywhere else. More

Good follow thru Initial review was less than glowing toward Napleton Ford in Libertyville. However, Kevin Gordon went the extra distance to ensure TOTAL satisfaction. Initial review was less than glowing toward Napleton Ford in Libertyville. However, Kevin Gordon went the extra distance to ensure TOTAL satisfaction. I had given up on Napleton for any future dealings, and he was amazingly forthright. So excepting my shortcomings and their persistence at my satisfaction in fairness I would give them, Napleton 5 stars. Thanks Kevin More

Simple buying Mike and Julie are easy to work with. They are so professional. Anytime I have have any questions or need advice, they are always willing to help and Mike and Julie are easy to work with. They are so professional. Anytime I have have any questions or need advice, they are always willing to help and do what it takes to make sure that I’m happy. More

Great I had a great visit I recommend if you are thinking oo buying a car, work with Julie.. she is the best. :) great experience, thank you for everything I had a great visit I recommend if you are thinking oo buying a car, work with Julie.. she is the best. :) great experience, thank you for everything More

Julie was amazing. Made the process so easy and enjoyable. Definitely will go see her when we need make another purchase. It was an absolute pleasure. Than was amazing. Made the process so easy and enjoyable. Definitely will go see her when we need make another purchase. It was an absolute pleasure. Thanks Julie! More

@008 Acura TL Julie was the best sales rep I've ever working with. She was very patient and responded to each and every email in a timely detailed fashion. She was Julie was the best sales rep I've ever working with. She was very patient and responded to each and every email in a timely detailed fashion. She was very pleasant and friendly and listened to every detail I cited in terms of what it would take to sell me the car. She got the used car sales manager involved only when necessary and Mike was also great work with. A total pleasure all the way around. Even the Business Mgr made the extra effort and allowed me to save a bit of financing $$ by finding me a lower rate than I'd come in with. Thank you guys! Jim More

A little bit far but we are glad we went there. We were referred to this dealership through the Costco Auto Program. It's an hour drive but it all worth it. Our sales representative, Dave Melone, gr We were referred to this dealership through the Costco Auto Program. It's an hour drive but it all worth it. Our sales representative, Dave Melone, greeted us at the door and everything went so smoothly. The staffs here are very professional and helpful, not too pushy or too aggressive. We believe we got a very good deal with our 2018 Ford Explorer, which happens to be the the car I like the most. More