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Napleton Ford Columbus

Columbus, WI

Overview
Employees
Reviews
Vehicles
4.8
69 Reviews
Contact Dealership

330 Transit Road

Columbus, WI

53925

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Showing 69 reviews

April 09, 2025

Excellent service my car was done earlier than was planned on. The service department gave my car a thorough inspection and I appreciated that. More

by d.beitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Christopherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that our service department at Napleton Ford Columbus exceeded your expectations and got your car ready ahead of schedule. Thanks for the positive feedback!

April 04, 2025

The employee that helped me was very nice and cordial. He showed me what my bill would be and showed me the things that should be done. A very good company More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Annette
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Apr 04, 2025 -

Napleton Ford Columbus responded

Jay, we're delighted to hear that you had a positive experience with our team at Napleton Ford Columbus. Thank you for your kind words and support!

March 27, 2025

Erin is the service department is a great person to work with. Always have good experiences when dealing with her. More

by Dschroud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that Erin has been providing you with great service at Napleton Ford Columbus. Thanks for sharing your positive experiences!

March 20, 2025

Excellent service and communication. Good people. Called me regularly with updates especially when service agent had to leave. More

by gmeindg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Christopherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Napleton Ford Columbus provided excellent service and kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!

March 18, 2025

Very happy with the service at this dealership. Erin always gets my vehicle in at a timely manner and explains all the work being done More

by rdaxels93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that Erin and the team at Napleton Ford Columbus provided you with timely service and clear communication. Thank you for sharing your experience!

March 14, 2025

Erin has always been helpful and most important kept me informed about what is going on with my car. That’s important to me, and Erin and Napleton always do that well. More

by jeffreyvanfleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Napleton Ford Columbus responded

We're delighted to hear that Erin and the Napleton Ford Columbus team have kept you well informed about your car. Thank you for highlighting what matters most to you, and we're here whenever you need us!

July 18, 2024

Time for Wife to get a vehicle. She found one at Napleton. Great choice hun. Great Team. Big thanks to Greg. More

by dino_13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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June 21, 2024

Bought a couple vehicles here and it is always no pressure and everyone makes you fell welcome. More

by schultz.marc@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Greg, Holly
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June 20, 2024

I bring my fathers truck in for service and the people are always great to work with. Will definitely be coming back for our next truck. More

by cirilda0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
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June 20, 2024

Great team effort to figure out the concern with my vehicle. Thanks to the knowledge of the technician, I was Completely Satisfied. More

by joel.chris04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koy
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