
Napleton Downtown Hyundai
Chicago, IL
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I have purchased three new cars from this dealership in the past two years and they have been exceedingly fair on price and have provided tremendous service! the past two years and they have been exceedingly fair on price and have provided tremendous service! More
I test drove a 2022 Tucson. Test drive went fine. After, the salesperson pressured me to purchase many add on packages, such a rustproofing, insurance for car theft, fabric care Test drive went fine. After, the salesperson pressured me to purchase many add on packages, such a rustproofing, insurance for car theft, fabric care, lost key insurance, etc. He was upset when I declined all of this. I told him and his manager I wanted to sleep on it before signing anything. They were pretty condescending, and upset that I was leaving. The manager asked what it would take for me to buy right now. I told him I would buy it then with a $1,000 discount. He agreed, and we SHOOK HANDS. They had me RING A BELL, and the whole office cheered for us. The salesperson then found me and told me they COULD NOT HONOR OUR DEAL with 1,000 off. He told me it was just too cheap, and BLAMED ME for not buying their optional packages. I cannot recommend this dealership, as I frankly left fee DISRESPECTED, and that they were NOT HONEST with me. More