Napleton Downtown Hyundai
Chicago, IL
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Very professsional and efficient staff. I have now returned for routine service of my 2023 Tucson hybrid. Each cost has gone very smoothly from scheduling to pick up. The waiting are is I have now returned for routine service of my 2023 Tucson hybrid. Each cost has gone very smoothly from scheduling to pick up. The waiting are is clean and comfortable. More
Came in for my first maintenance with our new Hyundai. Sandra took care of me and was welcoming, helpful, and communicated all updates. I was in and out in about an hour, way faster than expected. Will be Sandra took care of me and was welcoming, helpful, and communicated all updates. I was in and out in about an hour, way faster than expected. Will be back again next year for the annual maintenance check! More
The staffs are very professional and friendly. The location were very convenient and easy to deal with all the staffs whichever department. The location were very convenient and easy to deal with all the staffs whichever department. More
I have purchased three new cars from this dealership in the past two years and they have been exceedingly fair on price and have provided tremendous service! the past two years and they have been exceedingly fair on price and have provided tremendous service! More
I test drove a 2022 Tucson. Test drive went fine. After, the salesperson pressured me to purchase many add on packages, such a rustproofing, insurance for car theft, fabric care Test drive went fine. After, the salesperson pressured me to purchase many add on packages, such a rustproofing, insurance for car theft, fabric care, lost key insurance, etc. He was upset when I declined all of this. I told him and his manager I wanted to sleep on it before signing anything. They were pretty condescending, and upset that I was leaving. The manager asked what it would take for me to buy right now. I told him I would buy it then with a $1,000 discount. He agreed, and we SHOOK HANDS. They had me RING A BELL, and the whole office cheered for us. The salesperson then found me and told me they COULD NOT HONOR OUR DEAL with 1,000 off. He told me it was just too cheap, and BLAMED ME for not buying their optional packages. I cannot recommend this dealership, as I frankly left fee DISRESPECTED, and that they were NOT HONEST with me. More