
Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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Great Service If you want to purchase a new vehicle or used vehicle. I recommend ROGERS to anyone. They go the Extra Mile with Service. I am very pleased with my Ne If you want to purchase a new vehicle or used vehicle. I recommend ROGERS to anyone. They go the Extra Mile with Service. I am very pleased with my New 2016 Sonata #Lovingit More
Great work from Paul I think I received great customer service. Paul checked on me a few times and even took time out his day to answer questions for me about the car. I think I received great customer service. Paul checked on me a few times and even took time out his day to answer questions for me about the car. More
Great They made my first experience inside a car dealership go smoothly, and I was not the least bit intimidated. Everything was straight-forward and I neve They made my first experience inside a car dealership go smoothly, and I was not the least bit intimidated. Everything was straight-forward and I never felt pressured. More
Great Service Experience Great experience due to Mario I. Didn't feel pressured or rushed. Will definitely recommend location and Mario to anyone I know that's looking to purc Great experience due to Mario I. Didn't feel pressured or rushed. Will definitely recommend location and Mario to anyone I know that's looking to purchase a vehicle. More
Finance guy was too busy thinking about dinner and had me waiting for 3 hours for a 5 min. Process. They were not rushing. It took 2 days to get the deal done. The second day was the finance guys fault. The paperwork was done when I arrived at 4 and They were not rushing. It took 2 days to get the deal done. The second day was the finance guys fault. The paperwork was done when I arrived at 4 and didn't leave till 930. More
Too much time It took way too much time at the dealer to complete the purchase transaction. The sales rep had to fill out many hand-written forms which was extremel It took way too much time at the dealer to complete the purchase transaction. The sales rep had to fill out many hand-written forms which was extremely tedious to watch. He should only have to enter the basic information once and have all of the forms printed up - it would have saved hours. There were also unexplained delays where he would disappear on us. We almost walked out at one point. More
Attention to Detail Needs Some Work Of the 3 times that I have purchased a car from Rogers, this experience was less than desirable. The antenna was left off my car and I had to return Of the 3 times that I have purchased a car from Rogers, this experience was less than desirable. The antenna was left off my car and I had to return to dealership to have it put on. The salesman did take care of that. The car was not washed well at the point of delivery. I pointed that out to the salesman. After I washed the car thoroughly myself, there is a scratch on it. If the car had been thoroughly washed and cleaned at delivery this would have been caught, because it is on the driver's side of the car. Once noted, hopefully, Rogers would have made arrangements to buff it out. The wait to see the finance man was a little lengthy. More
Great experience The time spent at the dealership was less than I expected! My appointment was at 11 and I was out of there by 5. I expected to be there until close wi The time spent at the dealership was less than I expected! My appointment was at 11 and I was out of there by 5. I expected to be there until close with a bit of confusion and hard selling. My rep was very professional and made the experience more comfortable than I expected to receive. When I saw how much time I was there I was surprised! It didn't seem like that long and I got a few perks I didn't expect in the vehicle I received!! More
Hyundai accent Great simple transaction. Well informed. Easy dealing with Roger's Auto group. Will definitely give them my business again. I also told my family memb Great simple transaction. Well informed. Easy dealing with Roger's Auto group. Will definitely give them my business again. I also told my family members to shop there and to shop hyundai. In my opinion, you get more for your money. I enjoyed my transaction, I've bought 4 to 5 cars before and I've never enjoyed the process but I did this time. Great job Ivan Fandino. More
People of their word We had a mix up in the beginning with price and financing but Kevin straitened it all out. Even on his day off work. Thank you!! We had a mix up in the beginning with price and financing but Kevin straitened it all out. Even on his day off work. Thank you!! More