Napleton Downtown Chevrolet Buick GMC

Great Service Experience Great experience due to Mario I. Didn't feel pressured or rushed. Will definitely recommend location and Mario to anyone I know that's looking to purc Great experience due to Mario I. Didn't feel pressured or rushed. Will definitely recommend location and Mario to anyone I know that's looking to purchase a vehicle. More

Too much time It took way too much time at the dealer to complete the purchase transaction. The sales rep had to fill out many hand-written forms which was extremel It took way too much time at the dealer to complete the purchase transaction. The sales rep had to fill out many hand-written forms which was extremely tedious to watch. He should only have to enter the basic information once and have all of the forms printed up - it would have saved hours. There were also unexplained delays where he would disappear on us. We almost walked out at one point. More

Attention to Detail Needs Some Work Of the 3 times that I have purchased a car from Rogers, this experience was less than desirable. The antenna was left off my car and I had to return Of the 3 times that I have purchased a car from Rogers, this experience was less than desirable. The antenna was left off my car and I had to return to dealership to have it put on. The salesman did take care of that. The car was not washed well at the point of delivery. I pointed that out to the salesman. After I washed the car thoroughly myself, there is a scratch on it. If the car had been thoroughly washed and cleaned at delivery this would have been caught, because it is on the driver's side of the car. Once noted, hopefully, Rogers would have made arrangements to buff it out. The wait to see the finance man was a little lengthy. More

Finance guy was too busy thinking about dinner and had me waiting for 3 hours for a 5 min. Process. They were not rushing. It took 2 days to get the deal done. The second day was the finance guys fault. The paperwork was done when I arrived at 4 and They were not rushing. It took 2 days to get the deal done. The second day was the finance guys fault. The paperwork was done when I arrived at 4 and didn't leave till 930. More

Great experience The time spent at the dealership was less than I expected! My appointment was at 11 and I was out of there by 5. I expected to be there until close wi The time spent at the dealership was less than I expected! My appointment was at 11 and I was out of there by 5. I expected to be there until close with a bit of confusion and hard selling. My rep was very professional and made the experience more comfortable than I expected to receive. When I saw how much time I was there I was surprised! It didn't seem like that long and I got a few perks I didn't expect in the vehicle I received!! More

Hyundai accent Great simple transaction. Well informed. Easy dealing with Roger's Auto group. Will definitely give them my business again. I also told my family memb Great simple transaction. Well informed. Easy dealing with Roger's Auto group. Will definitely give them my business again. I also told my family members to shop there and to shop hyundai. In my opinion, you get more for your money. I enjoyed my transaction, I've bought 4 to 5 cars before and I've never enjoyed the process but I did this time. Great job Ivan Fandino. More

People of their word We had a mix up in the beginning with price and financing but Kevin straitened it all out. Even on his day off work. Thank you!! We had a mix up in the beginning with price and financing but Kevin straitened it all out. Even on his day off work. Thank you!! More

Awesome I really enjoyed my very first experience. Plan to continue to work with them. Austin was very informative and helpful. He worked over and beyond to g I really enjoyed my very first experience. Plan to continue to work with them. Austin was very informative and helpful. He worked over and beyond to get me my car More

Hyundai Elantra GT I walking in not know what to expect. I was greeted by Jonathan. He helped me find the right vehicle that fit my needs. It was the best car buying exp I walking in not know what to expect. I was greeted by Jonathan. He helped me find the right vehicle that fit my needs. It was the best car buying expierience I ever had. The whole staff is great! More

New Car This is my second time purchasing a car from Roger's. Apparently I'm pleased with my experience. I should not have to come up with a 25 word minimum r This is my second time purchasing a car from Roger's. Apparently I'm pleased with my experience. I should not have to come up with a 25 word minimum review. This is a good way to keep people from answering surveys. This section should be optional. More