Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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Wrigley Went in looking for a vehicle with all the bells and whistles and needed to be low enough for our dog to get in. This was it. Went in looking for a vehicle with all the bells and whistles and needed to be low enough for our dog to get in. This was it. More
Uber friendly managers and sales staff Great customer service. I will return occasionally for maintenance services as required. Working with Uber has made a difference in my life in such a Great customer service. I will return occasionally for maintenance services as required. Working with Uber has made a difference in my life in such a short time. Thanks to everyone who helped me with getting a car. I truly appreciate it! More
Excellent Service Will was an amazing salesperson. He took his time to ensure that I was satisfied with my new vehicle and followed up appropriately. Would definitely r Will was an amazing salesperson. He took his time to ensure that I was satisfied with my new vehicle and followed up appropriately. Would definitely recommend him to anyone who's looking for a great vehicle buying experience. More
Good dealerships purchase The deal polite & courteous.the let me know all my options on how to purchase a vehicle that best fits my needs.they help me price insurance.let me kn The deal polite & courteous.the let me know all my options on how to purchase a vehicle that best fits my needs.they help me price insurance.let me know where to go the most reasonable price on insurance.is think the process was a nice &pleasant experience More
The Longest Day Rogers Auto Group does not make the car buying experience a pleasurable one. I spent more time waiting to drive the vehicle off the lot, than I did g Rogers Auto Group does not make the car buying experience a pleasurable one. I spent more time waiting to drive the vehicle off the lot, than I did getting it financed and completing the paperwork. I arrived at the dealership at 11:00 and did not leave until 5:00pm. At one point my salesperson asked if I wanted to go home and come back later to pick up the car. xxxx no! The point is to drive off the lot with the new car. I waited hours while the car was being prepped in the service department. Unacceptable! More
professionalism the saleman was very professional courtesy and he walk me through all the steps that I needed to go threw the process of purchasing a vehicle the saleman was very professional courtesy and he walk me through all the steps that I needed to go threw the process of purchasing a vehicle More
Shocked and Dissatisfied I signed off on a loan contract and then 2 weeks later I find out that the financing didn't go through and that I would have to pay an additional 2300 I signed off on a loan contract and then 2 weeks later I find out that the financing didn't go through and that I would have to pay an additional 2300.00 down to keep the new car or they would have to give me my old car back? I am furious and Rogers Auto Group is not handling this concern/situation appropriately. More
Rogers Auto Group Overall, surprisingly, I was extremely pleased with Rogers Auto Group and the overall presentation of the sales professional I met with. The approach Overall, surprisingly, I was extremely pleased with Rogers Auto Group and the overall presentation of the sales professional I met with. The approach and attention given me during the time spent was quite pleasing with the exception of the longevity, as I stated above. I guess the adage (good things come to those that wait) applies here. More
A Great Experience I am fully satisfied with my experience at Rogers dealership. I was beginning to get stressed because all together it took 8hrs total. Four one day an I am fully satisfied with my experience at Rogers dealership. I was beginning to get stressed because all together it took 8hrs total. Four one day and four the next. It was truly explained by my dealer that it generally takes awhile when you go through uber to get a vehicle. I love my car....and actually want to keep it but I don't want to be in ties with uber forever. It was fully explained that I can bring the leased car back later and purchase my own.....and I will. I have recommended your dealership to so many of my associates and one of them came and purchased a vehicle yesterday 8-22-2016. Thanks so much for my new car it was a blessing and definitely needed to move forward in my life as I use it for business. Special thanks to your staff Kevin Bennett as he stayed on task to get me what I needed and thanks to Kevin O. for keeping me and my sister company and entertained distracting me of my long wait time. They are awesome. More
Allen S. Washington Salesperson As a senior, and driven an older car for years, I was apprehensive about all the features on my 2017 Electra, but Allen put me at ease by being patien As a senior, and driven an older car for years, I was apprehensive about all the features on my 2017 Electra, but Allen put me at ease by being patient, answering my numerous questions, and making sure I was comfortable with the driving features of the Elantra. Because of him, I feel confident about driving this car for many years. Thank you Allen. K. Kennedy More