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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

June 30, 2018

Excelent Service I was a little apprehensive about keeping my appointment today, because of all the negative things that are said about car dealerships in general th More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Brian Benavides, Mario Ivey, Manny Moreno
Jul 03, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Mario. Please let us know if we can ever help you in the future. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 21, 2018

Great Car Buying Experience It's been 15 years since I last bought a vehicle. I was dreading a very stressful experience. Fortunately, I was pleasantly surprised by Walter's and More

by Sharona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade, Lorena Krzyzak
Jun 22, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this lovely review. We are happy to hear that Walter and Lorena provided you a very pleasant car buying experience. We’re excited to work with you again in the future. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 19, 2018

Adam Salameh - Great / Positive Customer Experience Rogers Auto Group, I would like to give my gratitude and apprecation to Adam Salameh for taking care of me when I was visiting your location on 6/1 More

by Geo14344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Jun 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! Adam is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 14, 2018

Easier than I would've imagined Never, ever had such a rapid, car buying experience before. Walter was efficient, knowledgeable, and patient with me. I would definitely return and te More

by tyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Cade
Jun 20, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you very much for this lovely review and for spreading the word of your excellent experience. We are delighted to hear Walter was efficient, knowledgeable, and patient during your visit. We look forward to your next visit. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 12, 2018

Buying a new car IT WAS A GREAT EXPERIENCE EVERYONE THAT WORKED WITH ME WAS HELPFUL and iam very satisfied with my purchase sorry for late response awesome work thanks More

by Jerry herron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra
Jun 13, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Jerry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 06, 2018

Easy and Fast Danny was prompt, attentive and friendly.....he made my experience at the dealership a great experience! I love my Chevy Spark! Thank you for all your More

by Mary,jane123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Manny Moreno
Jun 08, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Danny was prompt, attentive, and friendly during your visit and that you love your Chevy Spark. If you have any questions, please don't hesitate to reach out to us again. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

June 05, 2018

Bought new car today, paid in full! Jose Ibarra, our salesperson was all I could wish for and more! He is courteous, knowledgable and made me want the car we purchased, so much that I h More

by Patricia C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Lorena Krzyzak, Jose Ibarra
Jun 06, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new car. Jose is an asset to Rogers Auto Group & Rogers Chevrolet, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 26, 2018

Happy customer I really appreciated the great customer service from you Mr.Bradley,you work with me to get the car I wanted and I'm satisfied, thank you! More

by Toya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Christopher Bradley
May 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your kind words! We appreciate Christopher as well as the rest of our staff and we are thrilled that they have provided you great customer service. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 25, 2018

Very Happy. Hi. Just wanted to say how impressed I was with the upstanding customer service that Rogers Group provided during my recent visit for my car purchase. More

by Very happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
May 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate your input. Glad to hear that you are impressed with the service we offer here at Rogers Auto Group & Rogers Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

May 11, 2018

I had a great experience the sales person work with me The sales person work with me work me on a great deal for my car i was so happy and please with him and I was so happy when I left the deal I would re More

by Vivianb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Lorena Krzyzak, Danny Lopez
May 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this amazing review. We really appreciate your business. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

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