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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

January 28, 2019

Excellent Service Austin at Rogers Auto Group was very processional. He provided great customer service to my husband and I. The service they provided was very wonderfu More

by Vincent922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Jan 29, 2019 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

January 21, 2019

SALESMAN OF THE YEAR-DANIEL NINO My experiences at Rogers are nothing less than perfect. I've purchased 3 vehicles from Rogers Auto Group and every one of them has run great. Daniel More

by littlekris2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Parks, Dewayne Parks-Great Service Consultants, Danny Nino
Jan 21, 2019 -

Napleton Downtown Chevrolet Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

November 07, 2018

Great experience My wife and I had a great experience leasing our 2018 Hyundai Tucson from Rogers. Our salesperson Christopher Bradley was great to work with and real More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Christopher Bradley
October 10, 2018

Great Experience Great experience working with Adam and his trainee, both were very friendly and worked to get us what we wanted. This was the first time purchasing a More

by theflemings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Salameh
Oct 11, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Adam and the rest of our team were helpful during your visit and that you love your new BMW. If you have any questions, please don't hesitate to reach out to us again. Take Care, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

September 29, 2018

Excellent I would just like to thank Chris and August for making this experience very good for me they were very patient and really worked with me to get the be More

by Amcis123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa, Christopher Bradley
Oct 02, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Take Care, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

August 23, 2018

The salesman Chris Bradley Just when I had lost hope of getting financed for a vehicle due to my credit history Rogers Auto group came through with victory for me. Chris Bradley More

by Tgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno, Christopher Bradley
Aug 29, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Take Care, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 23, 2018

Outstanding service I would love to thank Daniel Nino for all the time and dedication he invested in helping me get the car I love. I’ve been getting lots of compliments More

by Fanila87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Tarchala, Danny Nino, Lorena Krzyzak
Jul 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this review, Fanila87. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see Rogers Auto Group anytime! Take care. Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 23, 2018

Friendly. No BS. What more is there to say? The sales staff and management worked with me on the price in a non-aggressive manner. It was friendly and actually enjoyab More

by jbowman83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Krzyzak, Christopher Bradley
Jul 27, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 05, 2018

Happy Customer I have been a customer of Rogers auto for over 8 years. I decide to purchase a new car. I went in with a list of must haves and everything was include More

by AWESOME621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt S, Allen Washington
Jul 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

July 05, 2018

Sales staff went out of their way to help me. I was recently turning in a lease and was really impressed with the sales staff and the service dept. With the way they helped getting the vehicle equ More

by Miller,Dennis, 50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lopez
Jul 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Rogers Auto Group. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

Jul 30, 2018 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Rogers Auto Group. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Mark Rinaldi, General Manager, 866-429-2922 ext:1702, markr@rogersautogroup.net

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