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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,018 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,018 reviews

April 27, 2017

Excellent service I was in a car accident and needed a new car Sean was so helpful he provided excellent and thorough information about my new purchase. More

by VatE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones
Apr 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car! We appreciate you taking the time to leave us a great review! I am pleased to hear Sean did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Ben Seyden, (312) 881-3470

April 26, 2017

Perfect service No complaints. Service was fast, efficient and easy to understand. All questions were answered accurately with solid detail. All employees went the ex More

by flenorlbrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Starks
Apr 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

At Rogers Auto Group, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Kind regards, Ben Seyden, (312) 881-3470

April 25, 2017

Great customer service Was very much pleased with the help received everything was clearly explained. Sales associate went through everything in a timely manner and in speci More

by Floresedith25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias
Apr 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi and thanks for the great feedback! Congratulations on your purchase! I’m very happy that our staff was there to give you the customer service I know you deserve! Thank you and we look forward to seeing you again! Kind regards, Ben Seyden, (312) 881-3470

April 25, 2017

Patient Great working with Neil and the staff at Rogers. The staff was very patient. This is my 3rd car coming from Rogers. Thank you for helping me get the c More

by Sydney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
Apr 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Sydney, Rogers Auto Group would like to thank you for your review regarding your recent buying experience with us. We recognize that this is your third purchase from us and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future automobile needs. Enjoy your new car! Kind regards, Ben Seyden, (312) 881-3470

April 25, 2017

Very easy and satisfying, Jarrett was very helpful. Sales and service went well. What I was looking for was in stock. I appreciated the whole experience because it didn't take forever. Perfect place t More

by Camille M Reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Jarrett Fusilier
Apr 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on the purchase of your new vehicle, Camille! It's great that Jarrett was able to help you and made sure you enjoyed your experience at Rogers Auto Group. Thanks for the 5 star review! Kind regards, Ben Seyden, (312) 881-3470

April 24, 2017

Easy car buying experience Peter Pietras exceeded my expectations when I visited Rogers Auto. I went in knowing that I wanted an Acadia but not much else and he was super helpf More

by newacadia
Recommend Dealer
Yes
Employees Worked With
Peter Pietras, Victor Ordonez, Allan Ravin
Apr 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Your kind words mean a lot to us and congratulations on your new Acadia! We appreciate your feedback and are happy to hear that Peter was able to meet your needs. At Rogers Auto Group, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Kind regards, Ben Seyden, (312) 881-3470

April 22, 2017

dealer review Very nice. NOT pushy. Made me feel comfortable and at ease. I would highly suggest asking for Jarrett. She will help find the best car for you. More

by Sky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Fusilier
Apr 24, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the positive review and congratulations on your purchase, Sky! We really appreciate you leaving us your input. I am very pleased to hear that Jarrett could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Warm regards, Ben Seyden, (312) 881-3470

April 21, 2017

Roger I really loved the way everybody in the dealership wanted to help me and wanted to see me actually leave with a car they were determined to do whateve More

by dexster566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken flynt
Apr 24, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car, Dexster! Customer satisfaction is our top priority and I’m so happy to see that our team provided you with the 5-star service you deserve. Thank you for this outstanding review and we can't wait to work with you for years to come. Warm regards, Ben Seyden, (312) 881-3470

April 21, 2017

Long process but i was greatly satisfied with the outcome. I highly recommend their service to friends and family. They were very helpful although the process was a bit long i was pleased and also happy with t More

by Ashlet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Starks
Apr 24, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for your great review, Ashlet. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else we can do for you. Warm regards, Ben Seyden, (312) 881-3470

April 21, 2017

Hyundai Veloster Great group of experienced sales professionals, Mario Ivy is the best. Would highly recommend if your going to buy a Hyundai and I have 3 of them Rog More

by linhart1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen in Finance was great!, Mario Ivey
Apr 24, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for stopping by to leave this wonderful review. Mario is an asset to Rogers Auto Group, and it is encouraging to hear he impressed you by delivering our trademark service. Happy driving! Warm regards, Ben Seyden, (312) 881-3470

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