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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,018 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,018 reviews

May 13, 2017

4 cars and always 5 stars. From their friendly sales staff to their managers. We always get the best service and price. Victor Ordonez and Ramses are The Best!!! We have purch More

by Nick Pezzuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Victor Ordonez
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to write this review, Nick. Congratulations on your recent purchase! I'm very happy to hear about your great experience working with Victor and Ramses. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! All the best, Ben Seyden, (312) 881-3470

May 13, 2017

Genuine Satisfaction This young man has provided advice when needed about my car over the years, which is why I try to keep in touch with him. He has always been straightf More

by Genuineserviceseeker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davien Witherspoon
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to let us know how we are doing! Davien is one of the best at his career and your review is spot on. I am happy that he took great care of you. We look forward to helping you again! All the best, Ben Seyden, (312) 881-3470

May 12, 2017

Happy Camper! Purchasing our second car, we couldn't be more happy with the service at Rogers Auto Group! It's like a community of welcoming and supportive friends More

by Tpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! I’ll share your comments with Sean Holley and we look forward to working with you again down the road. Take care! All the best, Ben Seyden, (312) 881-3470

May 11, 2017

Awesome and informative Neil Duncan. Neil Duncan is an awesome and informative salesman. He gets the job done efficiently. He has a great family/ oriented compassion for this job. He is a More

by Laurie Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Laurie, we appreciate you for letting others know about your experience with Neil. If you ever need anything in the future, please don't hesitate to let us know. All the best, Ben Seyden, (312) 881-3470

May 11, 2017

Second Set of Keys The salesperson was not able to locate the extra set of keys. He indicated they would be mailed to my home. As of this date I haven't received the key More

by argyleapts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael Ebisi
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Ben Seyden, (312) 881-3470

May 09, 2017

Satisfied customer Purchased my previous car from this dealer satisfied with the customer service department as the service didn't just stop when a purchase was made. T More

by roseanngurgone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez &Kevin Benavide, Ramses Mejias, Mario Ivey
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

That's is awesome!! Congratulations on your new car! Thanks so much for sharing and for coming back as a satisfied customer. We appreciate your continued business and loyalty!! All the best, Ben Seyden, (312) 881-3470

May 09, 2017

Top Notch even from another State!!!! I've know Davien for years now. He was my service advisor for several years when he worked Carrey Paul in Atlanta and as sad as I was to see him leave More

by Loyalgal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davien Witherspoon
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for taking the time to review your experience with Davien. He is an asset and we are very proud of him. All the best, Ben Seyden, (312) 881-3470

May 09, 2017

Great experience great sales person Austin osas I had a great experience at rogers auto group my sales person Austin osas went a long way to help me get a car. My credit situation was very difficul More

by rharris5210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your feedback and recommendation. Congratulations on your new vehicle! It's fantastic to know that we were able to make your car purchase experience a positive one. I will be sure to pass along your praises to Austin. We look forward to working with you or anyone you might send our way in the future. All the best, Ben Seyden, (312) 881-3470

May 07, 2017

The exsperience was great and the associate and manager were I had a great experience here these two young men really help me i left happy and satisfied and my interest rate was lower than my previous vehicle i More

by Rogerscar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Michael Brown
May 08, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the glowing review and congratulations on your new vehicle! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Ben Seyden, (312) 881-3470

May 06, 2017

My first new car buying experience Allen Washington made my first new car buying experience quick, painless, and enjoyable. He is highly professional and knowledgeable. He did whatever More

by aprilcollier519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
May 08, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car, April! Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Allen was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best regards, Ben Seyden, (312) 881-3470

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