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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,018 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,018 reviews

May 24, 2017

Rogers is tops in my book My entire experience, from my initial phone call to delivery, was smooth and professional. I was greeted immediately at the reception desk by my sales More

by golfur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael Ebisi, Allan Ravin
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Raphael and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of your car-buying needs. It was our pleasure. Be well, Ben Seyden, (312) 881-3470

May 23, 2017

Neil Duncan!! I recommend this place if you're ever serious about buying a car. I had a great experience at Rogers Auto Group. Everyone there made me feel welcome. More

by agomez18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase! Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Neil was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Be well, Ben Seyden, (312) 881-3470

May 22, 2017

Purchase 2014 Corvette Everyone there was so polite, not high pressure. Peter was fabulous to work with and went out his way to make this deal happen. Mario understood tha More

by Dukeh3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly, Buddy Drabek, Mario Ivey, Peter Pietras
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you and congratulations on your 2014 Corvette! I am happy to hear that Peter and Mario were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be well, Ben Seyden, (312) 881-3470

May 20, 2017

Excellent experience My experience with Rogers Auto was excellent. I would definitely recommend them to anyone who is in the market for a car. My sales person Mike was the More

by myeisha_simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to provide such great feedback, Myeisha. Congratulations on your purchase! Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it's encouraging to know Michael was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Be well, Ben Seyden, (312) 881-3470

May 19, 2017

Want to compliment Mr. Witherspoon's Customer Service skills Yesterday I was at Rogers getting some service done on my car. I walked past Mr. Witherspoon's desk with paperwork regarding my car in my hand. He im More

by mcdonald,sherlyn2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Valentine , Davien Witherspoon
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the glowing review, Sherlyn! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Be well, Ben Seyden, (312) 881-3470

May 19, 2017

How car buying should be Sean assisted me seamlessly from showing me different models, getting my trade in car checked in, listening to what I wanted in a car plus staying in More

by Tanman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones, Manny Moreno
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate you taking time to leave Rogers Auto Group a great review! I am pleased to hear Sean and the rest of the team provided you with a great car buying experience. If there is anything else we can do for you please don't hesitate to give us a call! Be well, Ben Seyden, (312) 881-3470

May 18, 2017

First Time Customer And Will Be A Returning Customer I recently tried Rogers Hyundai because they said they could make an aggressive offer for my trade-in. They went above and beyond and got me the exact More

by Cigarman403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Flynn, Kevin Benavides, Manny Moreno, Allan Ravin
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your wonderful feedback. At Rogers Auto Group, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Be well, Ben Seyden, (312) 881-3470

May 18, 2017

GREAT EXPERIENCE!!! Everyone at this Dealership was a pleasure to work with! Allen Washington I appreciate everything you are a stand up guy and a hard worker. This was t More

by Ksell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Victor Ordonez, Allan Ravin
May 25, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Allen was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be well, Ben Seyden, (312) 881-3470

May 14, 2017

GREAT AND FRIENDLY SERVICE Jarrett Fusilier is as very outstanding and knowledgeable sales consultant. She is very helpful and able to answer all questions (if she didn't know, More

by Baraglia Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Ordonez, Jarrett Fusilier
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Jarrett and Victor are assets to Rogers Auto Group, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. All the best, Ben Seyden, (312) 881-3470

May 13, 2017

Great in all aspects Pleasure working with all staff involved special thanks to Wally for the call he made to get me to the dealership The staff could not have been more a More

by Mikey852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richy Tobar, Wally Doleh, Ramses Mejias, Nohe Arroyo
May 17, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate your input, Mikey! Congratulations on your new car! We're glad you had a pleasant experience with our staff and appreciate you spreading the word. We always pride ourselves in having happy customers. I'll be sure to pass your thanks on to Wally and thank you again for your business! All the best, Ben Seyden, (312) 881-3470

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