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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,018 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,018 reviews

June 14, 2017

Cicero is greatful Did a great job .... I appreciate professional services and information provided during my visit... Thank you very much.. Courtesy and flexibility and More

by cmci50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Starks, Manny Moreno
Jun 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Ben Seyden, (312) 881-3470

June 13, 2017

The Avenger My 2017 Accent is perfect!!! Thank you Rogers Hyundia and Bruce Starks!!! Not only do u love mt car my friends and family do to More

by andreawashington180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Starks
Jun 13, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new 2017 Accent, Andrea! That is such a fun car to drive and I just know you will enjoy it for years to come. You made a great choice and I'm so happy to hear that Bruce could help to make your dream come true! Kind regards, Ben Seyden, (312) 881-3470

June 13, 2017

Professional sales team. Neil Duncan and The manager Victor Ordonez treated me like I was part of the Rogers Auto Group family. I recommend Rogers Auto Group to all my friends More

by Vincent13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan, Victor Ordonez
Jun 14, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this excellent review, Vincent. I am so happy to hear that Neil and Victor could make you feel like a part of the Rogers Auto Group family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in anytime. We hope to see you again soon! Sincerely, Ben Seyden, (312) 881-3470

June 13, 2017

Perfection Issac Houston was awesome. This is the second vehicle I've purchased and if I am confused about something he points me in the right direction every ti More

by jazwilliams1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issac Houston
Jun 14, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Jaz, thank you for providing us with feedback regarding your recent visit. Issac works hard to keep our customers coming back to Rogers Auto Group and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Sincerely, Ben Seyden, (312) 881-3470

June 13, 2017

Tucson review It was nice. The only thing that I didn't like was that it took so long and I had to bring it back to get detailed cleaned out inside. More

by lindalucy57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey, Davien Witherspoon
Jun 14, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for your great review, Linda. We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ben Seyden, (312) 881-3470

June 13, 2017

Outstanding customer service Thanks to my sales guys Neil and Mario. You guys worked with what I wanted and for that you guys rock . Thanks to you both! More

by DElise88
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
Jun 13, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your purchase! Neil and Mario are assets to Rogers Auto Group, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Kind regards, Ben Seyden, (312) 881-3470

June 13, 2017

Great Service I was able to get the car I wanted, also was able to get in and out very fast. Allen Washington and Manny Moreno are always on point each time I purch More

by Lakesha R Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Manny Moreno
Jun 13, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your new car, Lakesha! Thank you for writing such a great review about your car buying experience at our dealership! We appreciate the feedback and are pleased that your experience with Allen and Manny were so positive. It was truly a pleasure working with you. Kind regards, Ben Seyden, (312) 881-3470

June 12, 2017

Great people and place They helped me to get a car that is not only affordable but reliable and safe. Thank you for the service that you provided for me. More

by Chris123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Lorena Krzyzak
Jun 14, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Chris, thank you for leaving us this great review and congratulations on your purchase. I’m very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Ben Seyden, (312) 881-3470

June 12, 2017

Automobile Purchase I found the team to be very professional, courteous and knowledgeable. My husband and I had gone to a couple of other places over the past 30 days and More

by Cleaners67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Issac Houston, Manny Moreno
Jun 14, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Patricia and Michael, thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your 2014 Cadillac SRX! I am very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Ben Seyden, (312) 881-3470

June 12, 2017

Wonderful experience I leased a new Hyundai Sonata from Rogers Autu Group. Paul, the salesperson , was very extremely helpful. He answered all questions and was very pati More

by Aries925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McCollam, Allan Ravin
Jun 14, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you and congratulations on your new Hyundai Sonata, Aries! I am happy to hear that Paul and Allan were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Ben Seyden, (312) 881-3470

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