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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,017 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,017 reviews

June 29, 2017

Awesome I give thanks to God and Allan who was a blessing and a wonderful salesperson he worked it out for me and held to his word he was very professional an More

by Shaunn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Allan Ravin
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Shaunn and thank you so much for sharing your 5-star feedback with us! Congratulations on your purchase! I’m glad your purchase went so well. I will definitely share your comments with Allen and Allan and we look forward to working with you again down the road. Sincerely, Ben Seyden, (312) 881-3470

June 29, 2017

Purchase of vehicle My car dealers Mario and Kevin did an excellent jobs with assisting me with selecting the appropriate vehicle to fit my needs. They were very helpful More

by latonya1353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Mario Ivey, Manny Moreno
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for letting us know how Mario, Kevin, and the whole team made your purchase and service visit memorable. We were happy to work with you and, of course, to help you move into the new vehicle. We look forward to seeing you again! Sincerely, Ben Seyden, (312) 881-3470

June 29, 2017

Extremely satisfied Purchaser My previous experiences with car dealerships have not always the best only because salesman have always been a little too pushy. My experience with Da More

by rian.mckinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davien Witherspoon
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your Hyundai Elantra, Rian! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Davien provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Ben Seyden, (312) 881-3470

June 29, 2017

Great Experience I enjoyed my stay at Rodgers Auto, I didn't mind the process as it was handled smoothly but Austin and the rest of the individuals that I saw. More

by tudy4300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa, Lorena Krzyzak
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for sharing your experience with us. Congratulations on your purchase! We're excited to hear that Austin and the rest of the staff took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Ben Seyden, (312) 881-3470

June 28, 2017

A great experience. Mr Washington helped me with making a great decision. The entire staff was very helpful and friendly and made me feel comfortable during the process. More

by Mr Nash 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Washington, Raphael Ebisi, Allan Ravin
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for writing such a great review about your car buying experience at our dealership! We appreciate the feedback and are pleased that your experience with Allen and the rest of the staff were so positive. It was truly a pleasure working with you. Sincerely, Ben Seyden, (312) 881-3470

June 28, 2017

Awesome experience with Danny Nino! I have been a faithful customer with Rogers for many years and Danny Nino has been and right now is my awesome sales guy. I have never been disappoint More

by Yvonne4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your referrals, Yvonne! You have been doing business with Danny and Rogers Auto Group for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Ben Seyden, (312) 881-3470

June 28, 2017

Great experience They stayed late and let me test drive the car is that I wanted so I could make sure that my decision was the right one. they were able to take my nee More

by Kelly Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey, Austin Osa, Nohe Arroyo
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Kelly, thanks for this marvelous review and congratulations on your new car! Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Sincerely, Ben Seyden, (312) 881-3470

June 28, 2017

Uber Driver Austin was very helpful....he assist me every time I return to the dealership. Each time I return he always make sure I have everything I need. More

by nburgess49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Ken & Kent was very helpful , Austin Osa
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the fabulous review! It is great to know that Austin's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ben Seyden, (312) 881-3470

June 27, 2017

Exceptional Customer Service and Assistance I received nothing but great customer service from Michael Brown from the beginning to end when entering the dealership. With this being my first expe More

by 4kMike7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Michael Brown
Jun 28, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

It was a pleasure to read about your first buying experience working with Michael. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Be well, Ben Seyden, (312) 881-3470

June 27, 2017

Very Helpful and Very Pleased From the time I walked in the door Peter Pietras was the best. He worked with me he asked me what I was looking for in a car and found my dream car f More

by Nita1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pietras, Allan Ravin
Jun 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this review, Nita. I am very happy to hear that Peter could help get you set up with your dream car. If there is anything more we can do for you please feel free to come back and see us any time! Be well, Ben Seyden, (312) 881-3470

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