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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,017 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,017 reviews

July 03, 2017

The best I moved to Chicago from New York in 2011. I tried Rogers based on internet recommendations for my first service appointment and have never left! Ove More

by cascheer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Brian Benavides, Manny Moreno, Gino Sohn
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for this excellent review and congratulations on your purchase. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. I will definitely share your comments with Gino and Brian, and we look forward to working with you again down the road. Sincerely, Ben Seyden, (312) 881-3470

July 02, 2017

Hyundaicxsurvey.com Austin and the guy who closed the deal his name escapes me and another man who were goid financial consultants . were very informative and considerat More

by ladycalhoun6006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Austin and our staff was so positive. We hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Sincerely, Ben Seyden, (312) 881-3470

July 02, 2017

Hyundai sonata He was the best salesman I've ever dealt with he was quick and straight to the point, we both knew I was getting in that xxxxing car More

by kroe18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words! We couldn't be happier that you had a wonderful car buying experience here at our dealership! Congratulations on your new Hyundai Sonata. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Ben Seyden, (312) 881-3470

July 01, 2017

Awesome experience! These two guys were very helpful and extremely professional. Would recommend to anyone looking to purchase their first car or excellent customer servi More

by Shanj27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Michael Brown
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! Congratulations on your new car! We work hard to make sure our guests have an awesome experience. I will be sure to pass along this great feedback and we look forward to seeing you again! Sincerely, Ben Seyden, (312) 881-3470

June 30, 2017

Great customer service Rogers staff are informed and friendly. The facility is clean including the service area. This is my second car purchase from Rogers. Both experienc More

by lindarm.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones, Patricia Williams
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Lindarm, thank you for your review regarding your recent buying experience with us. We recognize that this is your second purchase from Rogers Auto Group and wanted to say "Thank you". We do appreciate your business and look forward to assisting you with all your future automobile needs. Sincerely, Ben Seyden, (312) 881-3470

June 30, 2017

Best day of my life Mike brown provided excellent customer service & dedication to get the job done , I really appreciate him assisting me in my time of need , he made me More

by skyblues1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Michael Brown
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you and congratulations on your purchase! I am happy to hear that Mike and Wally were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Ben Seyden, (312) 881-3470

June 30, 2017

Great team work I stopped in to purchase a new equanox and was greeted by lorena krzyzak she was actually in finance and got me over to a salesperson who absolutely t More

by Jmsjms77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Benavides, Danny Nino, Lorena Krzyzak
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi and thanks for the great feedback! Congratulations on your new Equinox! I’m very happy that Lorena and our staff were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Ben Seyden, (312) 881-3470

June 30, 2017

2017 hyundai santafe I been looking online into a few SUVs after doing some research I decided to come to Rogers auto group due to their selection of vehicles. After testd More

by Dorota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pietras, Lorena Krzyzak
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for choosing Rogers Auto Group as your dealership to purchase your 2017 Hyundai Santa Fe. We really appreciate the great review and comments. I am very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Ben Seyden, (312) 881-3470

June 30, 2017

Pleasantly Surprised, I was pleasantly surprised at the friendly, yet business like experience at this dealership. Each part of the process, from picking out a vehicle that More

by Layne0304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Michael Brown, Lorena Krzyzak
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your business and this review. Congratulations on your purchase! I am happy to hear Mike and Lorena were able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Ben Seyden, (312) 881-3470

June 30, 2017

Beyond Customer Service I was well taken care of exceptionally by Ramses Mejias, Danny Nino, Victor Ordonez, Manny Moreno, Lorena Kryzayk - All went beyond my expectations. I More

by pr_princess21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino, Ramses Mejias, Victor Ordonez, Lorena Krzyzak, Manny Moreno
Jul 05, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

I am pleased to hear that you had an excellent experience with our team. Congratulations on your 2016 Hyundai! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Sincerely, Ben Seyden, (312) 881-3470

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