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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,017 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,017 reviews

July 14, 2017

Bethany Libby's Review Thank you for everything. It was my first time buying a new car and I will only work with you from here on out. One and Done. Thank you so much! More

by bethanylibby2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My insurance friend and My Finance Friend, Davien Witherspoon
Jul 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the kind words, Bethany! We couldn't be happier that you had a wonderful car buying experience here at our dealership! Congratulations on your new car. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Ben Seyden, (312) 881-3470

July 13, 2017

Great impression Would definitely recommend this dealership to family and friends. Enjoyed my experience there and everyone made me feel comfortable. The minute I wal More

by murray.th57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Starks
Jul 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that we were able to provide you with such exceptional service! Thank you again and congratulations on your purchase. Best regards, Ben Seyden, (312) 881-3470

July 12, 2017

Great car great service Bruce was very helpful with my decision to buy the car also very knowledgeable about all the car's features also very polite More

by Peoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Starks
Jul 20, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your very kind review. I’m very pleased to hear your kind words regarding Bruce. He is dedicated to our customers and is always ready to exceed expectations. Thank you again and we hope you enjoy your purchase for many miles of safe and happy travels! Best regards, Ben Seyden, (312) 881-3470

July 11, 2017

Completely Professional From start to finish I was treated with respect and all questions were answered. I felt like I was a part of the process at all times. The staff kno More

by divino.enteract
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Mario Ivey, Manny Moreno
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for your business and this review. Congratulations on your purchase! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. All the best, Ben Seyden, (312) 881-3470

July 11, 2017

My new Hyundai Sonata Everything went great and everyone was extremely kind and helpful. I disnt feel pressured like you normally do at dealerships. Everything was explaine More

by Dani828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Danny Nino, Allan Ravin
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Hi Dani and thank you so much for sharing your 5-star feedback with us! Congratulations on your new Hyundai Sonata! I’m glad your purchase went so well and we look forward to being able to assist you again in the future. All the best, Ben Seyden, (312) 881-3470

July 07, 2017

Totally Satisfied Customer Overall, Rogers Auto Group and its entire staff is stops in all areas, particularly the service dept! Never had a bad experience with them, and I've b More

by jaiw380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Johnson, Kevin Benavides, Sean Holley-Jones, Patricia Williams, Manny Moreno, Gino Sohn
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. All the best, Ben Seyden, (312) 881-3470

July 07, 2017

More than completely satisfied Ramses went above and beyond my expectations and made the car buying experience just great. I was completely satisfied in every way. Would definitely More

by nealmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Ramses was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Ben Seyden, (312) 881-3470

July 06, 2017

Great customer service I really enjoyed my time there, Sean was very engaging and straight forward. Helped alot in my decision in getting a reliable car. Would highly recomm More

by andrewchristopher721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Holley-Jones
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thanks for your outstanding review and congratulations on your purchase, Andrew! I am very happy to hear that Sean was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Ben Seyden, (312) 881-3470

July 05, 2017

Excellent Experience Rogers Auto Group is great to work with. Fair, friendly, and excellent customer service. This is my second vehicle purchase from the dealership and I More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin (in service department), Walter Cade, Lorena Krzyzak
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for leaving us this great review, Lynda. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! All the best, Ben Seyden, (312) 881-3470

July 05, 2017

outstanding!!!!! I have bought many cars at other dealership but this is the only dealership that I returned to purchase a second time .very happy with my choice More

by Caitlin3016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osa, Allen Washington, Gino Sohn
Jul 12, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

That's is awesome!! Thanks so much for sharing and for coming back as a satisfied customer. We appreciate your continued business and loyalty!! All the best, Ben Seyden, (312) 881-3470

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