Napleton Downtown Chevrolet Buick GMC
Chicago, IL
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Okay It wasn't okay nice experience, took a little long I was ther from 5:3 till after 9:30 before everything was done and still had to come back to sign p It wasn't okay nice experience, took a little long I was ther from 5:3 till after 9:30 before everything was done and still had to come back to sign papers. More
Customer's expectation Overall, "Roger's has improved. The environment is clean; better waiting area; more staff. I do believe, the concepts of "customer first is somewhat Overall, "Roger's has improved. The environment is clean; better waiting area; more staff. I do believe, the concepts of "customer first is somewhat lost." I have to say, Mr. Washington, did provide me with front seat mats; which was not a part of the cheap down version of Accent I was purchasing. I also asked "about the spare tire; wrench and jack; which was also not a part of the Accent which I purchased; Mr. Washington, just showed me the equipment, which was in the trunk; and stated, "you use this and get to the closest dealer, for tire repair." I will eventually purchase, the spare; wrench and jack." More
No pressure car sales from Isaac Houston This is not the 1at time I bought a vehicle from Isaac Houston. He didn't pressure me, he showed me l the cars I asked to see. He also told me about a This is not the 1at time I bought a vehicle from Isaac Houston. He didn't pressure me, he showed me l the cars I asked to see. He also told me about all the options I had with putting down such a large down payment. He never pressured me into buying anything. I had a very satisfying experience More
The experience was better than i expected Mr. Allen Williams sat with me, listened to my concerns, let me interrupt him with my many many questions. I appreciated his thoughtfulness. His liste Mr. Allen Williams sat with me, listened to my concerns, let me interrupt him with my many many questions. I appreciated his thoughtfulness. His listening skills are excellent. I wanted to just look at something I knew I couldn't afford but just wanted to look at it and he jokingly said why tease yourself like that, he was right. I am very happy with my purchase and will definitely send friends and family to him when they express a need to purchase a vehicle. Please thank Mr. Williams for me. More
Streamlined and professional service I originally came to the dealership because it was near my job and I had a question about the Hyundai warranty for a used car that I was considering f I originally came to the dealership because it was near my job and I had a question about the Hyundai warranty for a used car that I was considering from another dealership. Mr. Starks gladly explained the terms of the warranty for a used vehicle and answered my questions. I was so impressed with his sincere desire to give me information and not immediately try to sell me a car that I now wanted to give him my business! 2 hours and a test drive later, I left the dealership thoroughly informed about my new car options and the offers currently promoted by Hyundai. After about 3 weeks of visiting other dealerships, I returned to Rogers and bought the car I have. Had I bought the vehicle on my first visit, I would have saved about $1000 but instead the promotion had expired when I returned. Bruce told me that the promotions would be ending, but I chose to do more research. Sales manager Kevin Benavides gave me outstanding quotes on multiple vehicles that required no haggling at all. My visits to other dealerships confirmed that this was the place to buy. The entire experience was efficient and professional, there was never any pressure and I can't say enough good things about Bruce Starks, Jr. More
GOOD PEOPLE TO DO BUSINESS WITH. I WOULD REFER PEOPLE I KNOW TO STOP BY ROGERS AUTO GROUP FIRST WHEN LOOKING TO BUY A NEW OR USED CAR OR SUV... THE PEOPLE THERE ARE GREAT!! THEY'RE V I WOULD REFER PEOPLE I KNOW TO STOP BY ROGERS AUTO GROUP FIRST WHEN LOOKING TO BUY A NEW OR USED CAR OR SUV... THE PEOPLE THERE ARE GREAT!! THEY'RE VERY HELPFUL...THANK YOU GUY'S... More
What I like about my experience with Rogers Auto I really welcome the friendly, pleasant feeling that I got from the Staff. My overall experience is the accuracy, & professionalism of the time I've I really welcome the friendly, pleasant feeling that I got from the Staff. My overall experience is the accuracy, & professionalism of the time I've spent. More
Issac was a great and attentative. I am surely going to be . Issac was very nice he listened and was very up front when at other dealers I didn't have that honesty. He was able to work with my budget and my need Issac was very nice he listened and was very up front when at other dealers I didn't have that honesty. He was able to work with my budget and my needs. More
Great Experience I look forward to my new relationship with Roger Hyundai to be long and satisfying. The experience was awesome and I'm looking forward to driving my c I look forward to my new relationship with Roger Hyundai to be long and satisfying. The experience was awesome and I'm looking forward to driving my car as much as possible. Just to let you know I usually let everybody drive me round. now I'm doing the driving and I love it. More
Verry Happy Customer I absolutely love my car. Everyone involved was very helpful and a pleasure to deal with. Peter was a great salesman and Ramses showed me how to use I absolutely love my car. Everyone involved was very helpful and a pleasure to deal with. Peter was a great salesman and Ramses showed me how to use the radio, Bluetooth, seats, etc. He explained everything and would highly recommend Rogers. Monty, the owner, was very nice as was the man helping with insurance and finance. More