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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.5
1,016 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,016 reviews

August 17, 2017

New car purchase Al was very helpful in assisting me with my new car purchase! He was very knowledgeable with the vehicle and friendly as well. Great sales man More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Washington
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 16, 2017

My Rogers Experience My salesperson Allen Washington was very professional and very attentive to my wants and needs and put me in a vehicle that I wasn't expecting to get More

by rodneybrown0108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Doleh, Allen Washington, Allan Ravin
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to Allen. Take care and have a great day. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 16, 2017

The Perfect Chevy Trax Ryan Ondras was introduced to us and our journey began with Ryan asking us what we were looking for. We discussed pros and cons and agreed on a Trax More

by Judy and Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Ondras, Lorena Krzyzak
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for your feedback, Judy, and Betty. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ryan and Lorena. Please let us know if we can ever help you in the future. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 15, 2017

LOVE MY 2017 SONATA!!! Go to Rogers Auto Group and work with Mario Ivey. He is professional and awesome to work with! I'm driving my very first BRAND NEW CAR. WOW!! More

by chinithamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Rogers Auto Group. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 12, 2017

No one man should have all that power & commitment!!! My family & I absolutely love Al!!! I refuse to go anywhere else because the service is the best from everyone at Roger's Chevrolet. I refuse to allow More

by James and Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Insurance agent for North Western went above & beyond as well., Allen Washington, Lorena Krzyzak
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Al. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 11, 2017

Mario Ivey was the best!! Mario was very patient and knowledgeable of the cars. I was alone with my children and he did not make me feel like he was just trying to make a sale More

by Gods01love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 10, 2017

great service The service u received was outstanding. Will recommend friends here. I will be back for my next purchase. We had a great salesman. Thanks for all this More

by melachrinakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Rogers Auto Group and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 10, 2017

Great Experience at Rogers auto group. My experience was good. This is my second new vehicle from Rogers auto group. I could have went any where but I choose Rogers auto group because of th More

by kramsey39
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Manny Moreno
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Your great feedback truly made our day, Ramsey. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 09, 2017

Miss Miss Upon entering Rogers everyone is friendly and ready to greet you. They are proactive in asking if you need any assistance. I do believe they want to a More

by sorayahovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne & Derrick Parks, Kevin Benavides, Brian Benavides, Patricia Williams, Austin Osa
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 09, 2017

Friendly staff; unreliable car maintience Neil was really personable and helped me find the perfect car for my needs and worked with me financially. My overall experience would have been five More

by lroger4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Roger, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

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