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Napleton Downtown Chevrolet Buick GMC

Chicago, IL

4.2
1,001 Reviews

2720 S Michigan Ave

Chicago, IL

60616

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Showing 1,001 reviews

August 11, 2017

Mario Ivey was the best!! Mario was very patient and knowledgeable of the cars. I was alone with my children and he did not make me feel like he was just trying to make a sale More

by Gods01love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Ivey
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 10, 2017

great service The service u received was outstanding. Will recommend friends here. I will be back for my next purchase. We had a great salesman. Thanks for all this More

by melachrinakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Rogers Auto Group and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 10, 2017

Great Experience at Rogers auto group. My experience was good. This is my second new vehicle from Rogers auto group. I could have went any where but I choose Rogers auto group because of th More

by kramsey39
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramses Mejias, Manny Moreno
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Your great feedback truly made our day, Ramsey. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 09, 2017

Miss Miss Upon entering Rogers everyone is friendly and ready to greet you. They are proactive in asking if you need any assistance. I do believe they want to a More

by sorayahovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne & Derrick Parks, Kevin Benavides, Brian Benavides, Patricia Williams, Austin Osa
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 09, 2017

Friendly staff; unreliable car maintience Neil was really personable and helped me find the perfect car for my needs and worked with me financially. My overall experience would have been five More

by lroger4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Roger, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 07, 2017

Pleasant car buying experience From reception through to service, Roger's has always been a pleasant experience. I worked with Mike Brown on my car purchase and he was great to work More

by scott.w.rencher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Scott, we are so glad we could take care of all of your needs at Rogers Auto Group. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 05, 2017

I love my car From the phone call to set my appointment to walking in the door it was genuine and welcoming. They wentvtgru the regular process of car selling but m More

by Jazmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benavides, Peter Pietras
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 05, 2017

Customer Service The customer service was awful. The first rule of being a good salesperson is giving your undivided attention. My salesperson was more concerned with More

by ahoward05.23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter Cade
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at (312) 881-3470 or tonysale@rogersautogroup.net. Thank you! Sincerely, Tony Sale, BDC Director

August 03, 2017

Charismatic and Professional!! Danny Nino by far has given me one of the best experiences in a dealership. He is a very charismatic, enthusiastic, yet professional people I've ever More

by Juan_Enrique_19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nino
Oct 27, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

We're excited to hear that Danny took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Tony Sale, BDC Director, (312) 881-3470, tonysale@rogersautogroup.net

August 02, 2017

I found a new dealership to tell my family and freinds about Outstanding!!!... Great sales team, neil was great. I felt no pressure, he was very understanding to my situation, but he worked late and got me More

by Spn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Duncan
Aug 02, 2017 -

Napleton Downtown Chevrolet Buick GMC responded

Congratulations on your purchase! Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that Neil did a great job in assisting you. If there is anything else we can do for you please don't hesitate to contact us! All the best, Ben Seyden, (312) 881-3470

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